Retail NovaLogic games are not TCAdmin friendly, but it can be good for the FTP side and also letting the customer change admin users. (sorta)Heck.... NovaGames arn't GSP friendly.
I have a config file but I don't know if it will do you much good... If the customer makes a change and stops and restarts the game you'll have to manually start hosting the game.
The retail version requires you to manualy enter login and password into novaworld. clcik on hosting, then select maps by hand and then click start.
The only way around it is to run Affiliate code. (and there are only 2 affiliates in the US) It allows you to start and stop the game at will from TCAdmin.