How do I install TCAdmin on Ubuntu 16.04 LTS - 64 bit

[GazCBG]

Hi,

 

How do I install TCAdmin on Ubuntu 16.04 LTS - 64 Bit.

I am having issues with installing mono, at the moment.

I have tried the TCAdmin version and it didn't work.

Edited July 7, 2016 by GazCBG

[GazCBG]

Hi,

 

Ok I have got it installed on Ubuntu 16.04 LTS using the TCAdmin mono version and it works. Thanks has to also go to @DennisMidjord for his guide (Link)

 

Wasn't as straight forwards as what it could be, I will not bore you and get straight to it

 

*** This has been updated 26th July ***

 

I have updated the install guide, I have also create a install file for mono.

 

To install mono using the install file, just do:

wget http://bits.gazcbg.com/tcadmin_install.sh
sh install.sh

 

 

To do it line by line

 

1. Run a quick update

apt-get update

 

 

2. Download required files

cd /usr/src

wget http://www.tcadmin.com/installer/mono-2.11.4-x86_64.deb

wget http://security.ubuntu.com/ubuntu/pool/main/g/giflib/libgif4_4.1.6-11_amd64.deb

wget http://security.ubuntu.com/ubuntu/pool/main/t/tiff/libtiff4_3.9.5-2ubuntu1.9_amd64.deb

 

 

3. Install dependency

apt-get -y install libjpeg8 libjpeg8-dev

apt-get -y install fonts-dejavu-core ttf-bitstream-vera fonts-freefont-ttf gsfonts-x11 gsfonts xfonts-utils libfontenc1 libxfont1 x11-common xfonts-encodings fontconfig-config libfontconfig1

dpkg -i libgif4_4.1.6-11_amd64.deb

dpkg -i libtiff4_3.9.5-2ubuntu1.9_amd64.deb

 

 

4. Install Mono

dpkg -i mono-2.11.4-x86_64.deb

/opt/mono-2.11.4/bin/mozroots --import --sync --quiet

/opt/mono-2.11.4/bin/mono --aot -O=all /opt/mono-2.11.4/lib/mono/2.0/mscorlib.dll

for i in /opt/mono-2.11.4/lib/mono/gac/*/*/*.dll; do /opt/mono-2.11.4/bin/mono --aot -O=all $i; done

 

Mono should now be installed.

 

 

Notes

Added more dependency.

 

Removed the below, when installing Mono, as I didn't need this.

I have left it in the install file but commented out, just incase.

 

cp -r /opt/mono-2.11.4/ /opt/mono-2.11.4-back/
apt-get insall -f
cp -r /opt/mono-2.11.4-back/ /opt/mono-2.11.4/

Edited July 26, 2016 by GazCBG
Updated

[Excel]

I tried the above but it didn't work for me (Ubuntu 16.04 minimal)

 

When trying to setup TCAdmin i can login, select install master server, enter details and i get this error https://gyazo.com/272d33be4de9ea87458b06986a72534b

 

I think it has an issue with mono, says it cannot install it but when i check by SSH i can see the folders and files.

 

After doing step 3 above this is the error i get from putty https://gyazo.com/39fae0f45265ca08b66b177d5bafed6d

 

I hope someone can shed some light on this for me.

 

Regards

Edited July 25, 2016 by Excel

[Dennis]

Do you remember to do apt-get install -f?

[Excel]

Hi,

 

Thank you for the prompt reply, i am at a total loss and have been on this for 3 nights now.

 

I followed each and every step and indeed used apt-get install -f

 

Just had another go and on step 5 i get all these errors https://gyazo.com/a3abf45fee5f1605cf9d09d41f43d1c1

 

Thanks in advance for any help you can give.

 

EDIT:

 

Tried to run TCAdmin again and now i get this screen instead of the TCA login screen https://gyazo.com/09023a25a4167cd4b5cb7dc05e214a91

Edited July 25, 2016 by Excel

[GazCBG]

This seems like it is a dependency issue, refering to libtiff4

Just checking over the instructions and it looks like I duplicated a setup

 

In Step 4 try this:

cd /usr/src

wget http://security.ubuntu.com/ubuntu/pool/main/g/giflib/libgif4_4.1.6-11_amd64.deb

wget http://security.ubuntu.com/ubuntu/pool/main/t/tiff/libtiff4_3.9.5-2ubuntu1.9_amd64.deb

dpkg -i libgif4_4.1.6-11_amd64.deb
apt-get install libjpeg8
apt-get install libjpeg8-dev
apt-get -f install

dpkg -i libgif4_4.1.6-11_amd64.deb
dpkg -i libtiff4_3.9.5-2ubuntu1.9_amd64.deb

 

The differnet is the last command, should be:

dpkg -i libtiff4_3.9.5-2ubuntu1.9_amd64.deb

 

I have just brought up a VPS to test this, I will reply with more details.

Edited July 26, 2016 by GazCBG

[Excel]

Hi Garry,

 

Thanks for the reply. I tried it again with your amendment and it did indeed install more but i noticed on step 5 the line that says "cp -r /opt/mono-2.11.4-back/ opt/mono-2.11.4/" Putty returned a "could not create directory" error?

 

I continued with the install anyway which apart from the line i mentioned everything seemed to go well but i am back to this again after entering the TCA key https://gyazo.com/6c6dfd1782b0a2719cacefacfcd137ba

 

Thanks in advance for any further help.

 

Regards,

John.

[GazCBG]

The install guide has been fully rewritten from top to bottom.

I have also including a install file (does the same as doing it line by line, just easier).

 

 

 

Hi John

 

Hi Garry,

i noticed on step 5 the line that says "cp -r /opt/mono-2.11.4-back/ opt/mono-2.11.4/" Putty returned a "could not create directory" error?

 

This was a typo and missed out a /

It should be

 

cp -r /opt/mono-2.11.4-back/ /opt/mono-2.11.4/

[Excel]

Hi Gary,

 

I have tried again with your new code, Putty is reporting TCAdmin monitor and services are running but i cannot login through firefox, i get this error message still https://gyazo.com/ab00ab0edae18ed7b2cda0f760277c46

 

On a side note your install.sh package will not run/unzip (can't remember exactly what it said now sorry)

 

Just to be clear though when i entered all lines in to putty i didnt get any errors this time which is making me think it is a different problem now?

 

Thanks in advance for your help so far.

[GazCBG]

Hi,

 

I just setup a Vultr VPS for testing this, had some credit, see screenshot attached.

 

I have also attached a text file, with all the commands I run in it, same as below.

 

You may want to turn logging on in Putty to log all output to a file.

 

Fresh install of Ubuntu 16.04 LTS - 64bit

 

Make sure Ubuntu 16.04 it full updated.

apt-get update
apt-get upgrade
apt get dist-upgrade
reboot

 

 

Start install of TCAdmin v2 fully

apt-get update

cd /usr/src

wget http://www.tcadmin.com/installer/tcadmin-2-bi.noarch.deb

wget http://www.tcadmin.com/installer/mono-2.11.4-x86_64.deb

wget http://security.ubuntu.com/ubuntu/pool/main/g/giflib/libgif4_4.1.6-11_amd64.deb

wget http://security.ubuntu.com/ubuntu/pool/main/t/tiff/libtiff4_3.9.5-2ubuntu1.9_amd64.deb

apt-get -y install libpcap0.8 util-linux lsof

apt-get -y install lib32stdc++6

apt-get -y install libjpeg8 libjpeg8-dev

apt-get -y install fonts-dejavu-core ttf-bitstream-vera fonts-freefont-ttf gsfonts-x11 gsfonts xfonts-utils libfontenc1 libxfont1 x11-common xfonts-encodings fontconfig-config libfontconfig1

dpkg -i libgif4_4.1.6-11_amd64.deb

dpkg -i libtiff4_3.9.5-2ubuntu1.9_amd64.deb

dpkg -i mono-2.11.4-x86_64.deb

/opt/mono-2.11.4/bin/mozroots --import --sync --quiet

/opt/mono-2.11.4/bin/mono --aot -O=all /opt/mono-2.11.4/lib/mono/2.0/mscorlib.dll

for i in /opt/mono-2.11.4/lib/mono/gac/*/*/*.dll; do /opt/mono-2.11.4/bin/mono --aot -O=all $i; done

dpkg -i tcadmin-2-bi.noarch.deb

TCAdmin full install.txt

Edited July 26, 2016 by GazCBG

[Excel]

Hi Gary,

 

I get as far as you got in the pic. The error i get is when entering the key, name etc, hit next and this error still comes up https://gyazo.com/b41c58f37e756d92708a8b6d38f6e5e1

 

I have removed the key etc but you get the idea, i just cannot progress any further than this screen and i have tried your last posted suggestion.

 

I did infact forget to enable logging but from what i saw there where no errors reported in Putty apart from something for teamspeak which i havent installed yet which is confusing or is this a normal output? https://gyazo.com/7ccc908a83fb7972c20f1ffc57c056c6

 

As you can see Putty is reporting that TCAdmin is running although whether or not it actually is i have no idea as i wouldnt know how to check via terminal, so thats why i am thinking it may be another issue maybe, something stopping Firefox?

 

Regards,

John.

[GazCBG]

Hi John,

 

I will try and check tomorrow and log everything from Putty, so you can see the output I am getting.

 

I used Firefox, when setting mine up, I don't have a trial key so can't go any further then the screen where you put in the key.

 

As for seeing if it really running give this a try

Login to SSH

Then do the following

 

cd /home/tcadmin/Monitor
./monitor-service status
./serviceman-service status

 

You could try the following

cd /home/tcadmin/Monitor
./monitor-service restart
./serviceman-service restart

 

Then try and continue with the install.

[Excel]

Cheers Gary, this is what putty is showing when i try

 

cd /home/tcadmin/Monitor

./monitor-service status

./serviceman-service status

 

https://gyazo.com/7dcfc38be35e5d4e84aaf069157b1536

 

So i guess it is working just cannot authenticate the trial key via Firefox...... could an invalid key cause this issue as i have tried this key so many times but it doesnt expire until 14/08/2016?

 

Thanks again for your time on this, just typical nothing is ever straightforward for me LOL

 

Regards,

John.

[GazCBG]

Hi John,

 

If you have tried to restart both, as follows

cd /home/tcadmin/Monitor
./monitor-service restart
./serviceman-service restart

 

 

If you still have the issue, I would recommend contacting TCAdmin support and ask them, if there any issues there end.

As I am not sure what the error refers to you are getting.

 

You can contact Support via: http://clients.tcadmin.com/ you may need to login.

[Excel]

Hi Gary,

 

Thank you so much for all your help but i did indeed contact support.

 

It was such a simple fix in the end, maybe it was a fault there end i do not know but all i had to do was put in terminal /home/tcadmin/Monitor/updatetool 2.0.99.4 which enabled me to progress with the TCA wizard.

 

All sorted now, thanks again Gary, kudos to you pal

 

Regards,

John.

[GazCBG]

Hi John,

 

Glad it is sorted and thanks for letting us know what the fix was.

[Excel]

No problem Gary,

 

I just hate reading forums when people have a problem and they just post they fixed it with no solution as that doesn't help anyone.

 

Thanks again pal.

 

Regards,

John.