Support system tickets not working

[xpservers]

i am runnin tcadmin in console mode and when a user sends a ticket I dont receive it. On the console I do not see any logs saying its sending email. No errors also. I have email support enabled in my panel.

 

any ideas or troubleshooting i should take ?

[DougK94]

Have you configured your TCAdmin email settings? http://......./Templates/Default/mailserver_config.aspx