server 2008 bluescreen problem after stopping all servers

[brydges99]

Hi,

 

I have come accross a problem with tcadmin dont no if any of you guys have the same problem as me, but when i go to stop all game servers by

 

System settings >> Select Servers, Then select the dedicated server i wish to control >> drop down the menu and select >> Stop all game servers

 

i get a console popup for a second and then the machine just restarts

comes back on and says was blue screen..

 

please could some one help me this is pretty urgent

[no-server]

Oh my god O.O

 

Edit: Ill never press this button.

 

Edit: NEVER NEVER

 

Edit³: I mean realy never!

[Todd Holley]

I have never used that feature.... why would you want to shutdown all servers?

 

edit: I have actually used the feature, but I have only used TCA on server 2k3.

[jcroom]

What is the error on the bsod?

[brydges99]

Please seriouse answers, I would poss never use this option but its like if thats causing a blue screen then some thing else could cause a blue screen from tcadmin..

 

I did it again stop all servers and this time was ok its 50 / 50

Which is not very reliable for me i bought this machine to swap a machine down the dc which is having problems but this seems to be having a little more trouble..

 

I did want to install server 2003 but could not get the raid disk for it

 

Not sure of the error i will have a look and update this ticket thnx

[trancemode]

i think this is happening to me

 

i did a test for "restart all game servers" and it stop and restart them while i get a pop up console message.

 

and I been noticing some BSOD around the morning time after i did it like 1-2 hours after.

 

My server reboots and i get a BSOD.

 

I think imma try not using it and see how it goes.. been happpening 2 days straight.

[bert2178]

I had it also 1 time after stopping all servers

 

and i had a servercrash recently

a client wanted 45 slots on his mohaas server

I stopped the Mohaas server (a 40 slots server)

 

i changed the 0 to 5 and pressed on save and than the serverbox crashed

 

this is all under windows server 2008 (web) x64

 

anyone the same crash?

[Goran]

Well I had it several times, all of a sudden server stops responding. I restart it open the minidump and analyze it.

 

Cause by Tcadmin service. I contacted the support and they told me to change the version of the net framework for Tcadmin, so I did it.

 

After that it happened only once. Caused by the process crss.exe , and service tcadmin.

OS is : windows web server 2008 x64, remote monitor installed.

[trancemode]

yeah i got tat too.

 

csrss.exe

 

how did you get that to work?

[trancemode]

how did you get it to work?

[dumdum1974]

Problem still persist tomorow will open new ticket at TC admin with all details from minidump,hope they will know what is all about :-( now we have removed server placed another and that one installed from scratch with all new things and updates included net framework so I dont know will see after they take a look at minidumps,cause this is already starting to go on my hmmm... 2x i 2 days crashed same error caused by same file,well will see if we can find solution.

 

Any suggestion is welcome

 

Cheers

[gary231178]

I am facing this issue aswell, never had it before, but if i restsart the master monitor it shuts the dedicated server down. Noticed its only since the last tcadmin update.

 

I am also running windows server 2008.

[dumdum1974]

This is what you need to do:

 

Well I didnt want to answer before because was waiting to see if problem is solved,so after now almoste 30 days without crash looks like we get rid of problem :-)

 

Here is solution:

 

1: Make sure all your tcadmin game services are running with .net 2.0

 

You can check this by opening the file env.txt in each of the TCXXXXXXXXXXX folders in C:\Program Files (x86)\TCAdmin Control Panel\Monitor\Services. In the first line you will see: .NET Version=(version number)

 

Probably you will find some of the services runing on old version of .Net

This can be caused by changing OS or moving installed game files before server updated to 2.0 etc etc.

 

2.But here is how you should update old version to 2.0:

 

To update the ones that still use .NET 1.1 open TCAdminService.exe.config for that service in notepad. Under <configuration> add these lines:

<startup>

<supportedRuntime version="v2.0.50727" />

<supportedRuntime version="v1.1.4322" />

</startup>

 

Save the file. Then restart the service. You should see the version number changes to v2.0.50727.

 

Windows 2008 already includes .NET 2.0. On other Window versions you can install it using Windows Update. To see if you have it installed if the folder exists: c:\Windows\Microsoft.NET\Framework\v2.0.50727

 

There you go and yes I am talking here about WIN web server 2008 and I hope this will help to somone

 

Big thx to Luis sorting this out with us.

[agentpr24]

To complete "dumdum1974" message, you could read this post and see if its the same error message in Even Viewer ;

 

http://clientforums.tcadmin.com/showthread.php?t=5896