Steam Internet Server browswer showing incorrect latency

[xpservers]

The other day a customer complained that his server was not showing in the browswer. To my investigation i noticed the servers being hosted in my datacenter off my dedicated servers are showing abnormally high latency only in the Internet browser. If added to favourites its showing fine. This is happening to my CS, CSS servers etc.. located in both Toronto and Chicago locations.

 

Example: my server at 67.213.68.2:27015 shows me 12ms latency on my favourites but 300+ latency on the internet tab.

 

I assure you no firewalls or blocked ports, I went through the troubleshooting steps number of times.

 

what can be the prob ? im confused

 

 

[Dan M]

It's an issue at your end by the looks of it and not the servers; all of the servers in the east coast are incurring high pings judging by the screenshot.

[xpservers]

Not sure if its just my pc thats wacky but when I query CSS servers and show the IP's it does not reach anything lower than the 88.x.x.x range

 

Can anyone confirm pls