Clientexec isn't working with autosetup

[HintServ-Chris]

I have done Auto Setup mulitple times with Tcadmin and CE, but this time it's not working. I keep getting this error. I have all the correct info in tcadmin and in CE. Please help.

 

Tcadmin has responded with the following:

 

Array

(

[return_code] =>

[return_text] =>

[error_code] =>

[error_text] =>

)

[HintServ-Chris]

I have all the correct ip's in tcadmin and CE, but nothing. There is no firewall blocking it. CE isn't answering tickets. PLEASE HELP!!! Here is the error:

 

Alert, the tcadmin plugin hasn't executed fully, and resulted in a

FAILED action. Please review this email as it contains information

about what has happen

Client Email: chrislassie@lala.com

Client name: chris poo

Package ID: 10

Package Name: CSS 1000fps 11slot

Settings sent to Tcadmin, results are as follow, [NAME] => VALUE, the

name is the name of the action, the value is what was set.

 

Array

(

[function] => AddPendingSetup

[game_package_id] => 10

[voice_package_id] => 10

[client_id] => 112

[user_email] => chrislassie@lalal.com

[user_fname] => chris

[user_lname] => poo

[user_address1] => sdf

[user_address2] =>

[user_city] => SFD

[user_state] => DF

[user_zip] => 564564

[user_country] => US

[user_phone1] => 3213

[user_phone2] =>

[user_name] => poo

[user_password] => poo1234

[game_id] => TC2088343524250

[game_slots] => 11

[game_private] =>

[game_additional_slots] =>

[game_branded] =>

[game_additional_arguments] =>

[switch_at_once] =>

[voice_id] =>

[voice_slots] =>

[voice_private] =>

[voice_additional_slots] =>

[skip_page] =>

[game_datacenter] => TC0633808447606

[game_hostname] =>

[game_rcon_password] =>

[game_private_password] =>

[voice_datacenter] =>

[voice_hostname] =>

[voice_rcon_password] =>

[voice_private_password] =>

)

 

 

 

Tcadmin has responded with the following:

 

Array

(

[return_code] =>

[return_text] =>

[error_code] =>

[error_text] =>

)

[swish]

Firewall on the web box

[HintServ-Chris]

That isn't it. They have hostgator. I also bought hostgator a while back and hosted and never had any issue. I also contacted them made sure port 80 was open which of course it is. So it's not the web box. Also the dedicated server isn't blocking it. So I dont' know. Wish CE would figure it out.

[swish]

I can tell you its not on CE end from what I saw....it would be much easier if you could get me full access instead of the teamview crap...

[Guest louise]

Look in your tcadmin logs and you will find out if it is connecting to TC at all if it is it will be a configuration issue

[swish]

That was one of the issues I told him about. There is no Billing API log....hence the request isnt even reaching the box....its stopping somewhere in the Web Box

[HintServ-Chris]

CE said this: Make sure that you have php compiled with curl as it is used to talk to tcadmin. So I'm asking hostgator about it. I'll report back in a min.

[HintServ-Chris]

Ok they enabled it, but still get

 

Tcadmin has responded with the following:

 

Array

(

[return_code] =>

[return_text] =>

[error_code] =>

[error_text] =>

)

[Guest louise]

Post an image of your server set up on CE & one of your Test packages tcadmin plugin info

99% of the time its a user mistake

[HintServ-Chris]

Also there is no billing.aspx log. So I know it's not connecting to the box.

 

Does CE connect to tcadmin other then port 80?

[HintServ-Chris]

Ok.

OTW

[HintServ-Chris]

 

And for this. I wan't it so the user will have to fill out the info. So like I always do. I fill out slots and gameid only (which matches the CSS 1000fps game)

 

[Guest louise]

well with the black lines through the important bits i would suggest making sure your IP is correct and put your hostname to the IP of your TCadmin box as well,

 

Looking at the other image is wrong in my eyes i have posted tutorials on how to set this all up correctly on CE & TCadmin and have it working perfectly for 6 months now

you can find these tutorials on Both TCAdmin & Client Exec Forums

[HintServ-Chris]

Louise i sent you a msg.

[Guest louise]

Sorry i don't do IM's as my help is not usually free only when i post on the forums

[Spitfire]

http://clientforums.tcadmin.com/showthread.php?t=4633

 

Louise Tutorial ^