leetservers Posted June 30, 2009 Share Posted June 30, 2009 Well, It's a learning curve from MB to WHMCS... One thing, I'm not sure about. A customer on credit card who is due next week. He has a 20 man CS server and wants a 32man server. I go into products/services and upgrade him. I dont see his new invoice nor a hit on his credit card. Did I miss a step somewhere? I do KNOW that if I "log in" as client and do the upgrade there it will do a invoice and hit the card. -bobby Link to comment Share on other sites More sharing options...
Dan M Posted June 30, 2009 Share Posted June 30, 2009 If you just change the plan, it will count that as an admin-based change and not a user change, therefore it won't add any additional charges. You will have to modify the recurring amount manually, unless somebody else knows of another way to do this. We've been manually upgrading for a good few months now. Link to comment Share on other sites More sharing options...
VicToMeyeZR Posted June 30, 2009 Share Posted June 30, 2009 I make the clients do it, that way the invoice is automatically generated, and the price changes. Admin changes to upgrades/downgrades if I do it, I log in as the client and do it for them. That way all billing is taken care of. Link to comment Share on other sites More sharing options...
leetservers Posted June 30, 2009 Author Share Posted June 30, 2009 Ahhh, got it!! so log in as client is the way to go....) +1 for MB on upgrading. LOL Thanks Dan and Vic -bobby Link to comment Share on other sites More sharing options...
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