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Power Outage at TATA Stratford Facility


Guest louise

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November 26th, Power Outage at TATA Stratford Facility

 

One of the largest London Providers of transit went splat !

 

This appears to be affecting a number of large providers, including ServerCity and Coreix amongst others

 

As of 4:48pm grid power has been lost to the facility, the UPS systems took over as expected however the generators did not come online, a power engineer has been on site and resolved this issue, we are currently working to bring all racks and servers back online.

 

POWER RETURNED, RACKS BEING POWERED UP IN PHASES

 

The above estimate has come from the power engineer on site, please note that once power has been restored to the site we will begin a phased start up of all servers starting with core infrastructure, we expect to complete the initial power up within 30 minutes of the above times however support will be slow to react for several hours afterwards.

 

Incident History

4:48pm - Power to site lost - running on UPS.

5:15pm - UPS systems depleted, generators failed to start.

5:30pm - Generators failovers will not funciton, power engineer dispatched.

6:32pm - Power Engineer arrived on site.

6:54pm - Power Engineer estimates 30-45 minutes to return power to site.

7:16pm - Power returned to site, process of booting up each rack commenced

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