game servers not starting after moving servers

[davey13]

Hello,

 

Since yesterday we've moved our servers to another location, after contacting the tcadmin support we've installed tcadmin on the new servers (master debian 7 remote windows 2008). imported the databse etc, and everything worked well (as we thought). after a quick check we've noticed that our (game) servers at the master server are not starting. The path is useable and workable customers can reach their servers by ftp, but are unable to start the game server. This is only at the master server (where also the control panel has been installed). The game files are correct (made a backup and setted back on the new server).

After isolating the issue (by creating a new database) the same issue continues

 

TCAdmin says that the server is running as below:

 

Name:	
12 slots Medal of Honor - Spearhead
Owner:	Customer
Connection Info:	ip-address
FTP:	ip-address:21
Server:	Linux
Status:	Running (pid 0)

While checking the game (ingame) it is offline and not even started. Checking the logs gives not a single clue of what goes bad...

 

Tips and suggestions are more then welcome!

Thank you in advance.

Davey

Edited September 30, 2013 by davey13

[Dennis]

Try starting the servers manually.

http://help.tcadmin.com/Troubleshooting_Game_%26_Voice_Services#Running_the_Service_Manually

 

This should give you an indication on what's wrong.