I'm a bit further now.
The pop-up for a missing steam API key was preventing the new user account to save.
This has been changed now and now the service fails to start using the administrator user.
02/10/2024 12:14:42 System.ServiceProcess System.InvalidOperationException: Cannot start service administrator on computer '.'. ---> System.ComponentModel.Win32Exception: The service did not start due to a logon failure
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.Start(String[] args)
at TCAdmin.ServiceManLib.ServiceManager.a(ProcessController a, Int32 b, String c, String d)
at TCAdmin.ServiceManLib.ServiceManager.GetServiceLauncherProxy(ProcessController sender, String user, Int32 serviceId, Boolean forServiceStart)
at TCAdmin.ServiceManLib.WindowsProcessController.a()
02/10/2024 12:18:23 System.ServiceProcess System.InvalidOperationException: Cannot start service administrator on computer '.'. ---> System.ComponentModel.Win32Exception: The service did not start due to a logon failure
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.Start(String[] args)
at TCAdmin.ServiceManLib.ServiceManager.a(ProcessController a, Int32 b, String c, String d)
at TCAdmin.ServiceManLib.ServiceManager.GetServiceLauncherProxy(ProcessController sender, String user, Int32 serviceId, Boolean forServiceStart)
at TCAdmin.ServiceManLib.WindowsProcessController.a()
02/10/2024 12:14:36 Uninstalling invaid launcher for administrator...
02/10/2024 12:14:42 Uninstalled invaid launcher for administrator
02/10/2024 12:18:17 Uninstalling invaid launcher for administrator...
02/10/2024 12:18:23 Uninstalled invaid launcher for administrator
I'm 100% sure the password is correct. I've tried "administrator" ".\administrator" and "IGC\administrator" as user.
Upon investigation for the launcer I get the following errors in serviceinstall.log:
Running a transacted installation.
Beginning the Install phase of the installation.
See the contents of the log file for the D:\Program Files\TCAdmin2\Monitor\Services\Launchers\administrator\TCAdminServiceLauncher.exe assembly's progress.
The file is located at ServiceInstall.log.
Installing assembly 'D:\Program Files\TCAdmin2\Monitor\Services\Launchers\administrator\TCAdminServiceLauncher.exe'.
Affected parameters are:
logtoconsole = false
assemblypath = D:\Program Files\TCAdmin2\Monitor\Services\Launchers\administrator\TCAdminServiceLauncher.exe
logfile = ServiceInstall.log
Installing service administrator...
Service administrator has been successfully installed.
Creating EventLog source administrator in log Application...
The Install phase completed successfully, and the Commit phase is beginning.
See the contents of the log file for the D:\Program Files\TCAdmin2\Monitor\Services\Launchers\administrator\TCAdminServiceLauncher.exe assembly's progress.
The file is located at ServiceInstall.log.
Committing assembly 'D:\Program Files\TCAdmin2\Monitor\Services\Launchers\administrator\TCAdminServiceLauncher.exe'.
Affected parameters are:
logtoconsole = false
assemblypath = D:\Program Files\TCAdmin2\Monitor\Services\Launchers\administrator\TCAdminServiceLauncher.exe
logfile = ServiceInstall.log
The Commit phase completed successfully.
The transacted install has completed.