Monitoring plugin Issue help please

[eghservers]

I have the monitoring plugin turned on, but I dont seem to be able to get any graphs or reports. When trying to do reports I get no category to choose from and when doing average cpu usage the cpu is at -1.

[studeggle]

Do you have an automated task setup

http://esupport.tcadmin.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=7&nav=0

 

"To Create the Scheduled Task:

IMPORTANT: This task is only required on the master server.

 

1. Login to your master server using remote desktop or any other remote control software

2. Click on Start > Run > Type "control" and press enter

3. Double click on scheduled tasks, then double click on Add Scheduled Task

4. The Scheduled Task Wizard will open. Click on Next

5. Click on Browse and select the file "C:\Program Files\TCAdmin Control Panel\ScheduledTasks\RunScheduledTasks.bat"

6. Under "Perform this Task" select "Daily" and click on Next

7. Set start time to 12:00AM and click on Next

8. Type in the account and password that will be used to execute the task. Usually Administrator. Click on Next

9. Mark the checkbox that says "Open advanced properties for this task when I click Finish". Click on Finish

10. The advanced properties dialog will open. Select the "Schedule" tab

11. Click on Advanced and mark the checkbox that says "Repeat task". Set the task to repeat every 30 minutes and run for 24 hours. Then click on OK

12. Click on OK and type the account username and password again"

[eghservers]

I have done that but i get no category to choose from

[ECF]

1. Make sure that the task is actually running. You can test the task manually by logging into your master server and running the runscheduledtasks.bat file located in C:\Program Files TCAdmin\Scheduled Tasks folder.

 

2. It does take some time to run and collect stats. If you have just enabled this it may take 12 hours or so before stats start displaying.