User permissions

[quickbeast]

After I have created user it will not give me options to assign permissions to particular game server ?? Im stumped

[ECF]

Are your referring to a subuser? Or a regular user?

[quickbeast]

Well when I create a user I goto set the permissions for the specific server but I dont get the permission button to configure permissions unless I create a sub user off of another user basically asking how all of the permissions work with this CP

[quickbeast]

Also Would like to see my Steam Update button in the CP when my users log onto there panels as well as Support tickets icons

[ECF]

If it is a regular user and not a subuser, there are no permissions. The client has full access to all functions if the server is assigned to them. The user can then create subuser for people such as clan members, and assign them reduced permissions etc...

[ECF]

Steam icon is allowed in the Game Configuration files for the game (STEAM Games only)

 

System Settings>Supported Games, click on a STEAM based game and look for the HLDSUpdate section.

 

Support System can be turned on in System Settings>Plugin Manager > Support System

[quickbeast]

Yeah I got the support ticket Plugin to work just fine and I found what you said about the Hlds and placed checks for admins and users just to test with wow great

[quickbeast]

OK cool Now I also found the Mods and Rcon commands icons all within there how do I get them to show on my Customers panels when I click on them they dont show anythingt just has back button Im sure I have to add things to them but how I seen this part in the manual but nothing happens

[ECF]

Take a read through the manual. A link to it was provided in the welcome email.

[quickbeast]

Well I dont know if this makes a difference but I didnt receive a welcome email I came into this with Rich Scott From Defcon servers with his offer of this Master panel. But when I follow the manual and click on those icons No box appears to add commands or mods or anything which is the problem I dont mean to be a pain but im doing it right though

[ECF]

Gotcha. Here is a link.

 

http://esupport.tcadmin.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=2&nav=0

[quickbeast]

Well I have the manual already and im following it but when I click on those icons within the Game settings its not bringing up the box to like say add Rcon Commands or Mods if you would like to go into my Panel you can and look for yourself it just shows a blank space with a BACK button

[ECF]

I will have to assume you are running the new Datacenter version. Sorry for the confusion.

 

You will need to get with Rich and ask him to unlock that feature on his side so you can access them. Or he can also add the mod to his side as well. The configurations on the version you have are locked by default so users do not have access to change those settings.

 

Ask Rich to contact Kevin if he has any questions.

[Defcon|Rich]

As Kevin mentioned this is the datacenter version and the configs are locked. We are making the changes now to give you this access.

 

If you need anything else please submit a ticket on our help desk and we will get it taken care of for you.

 

 

 

Thanks!

[quickbeast]

Oh Hey Rich LOL Nice to see you here as well will do sir