Ping Pong

[kalyse]

I just had to delete 800 emails from my servers and webmail after our.. presumably support systems decided to play ping pong for several hours and send out a response every minute.

 

 

Im still getting 2-6 emails sent every minute from admin[at]tcadmin.com

 

Lol, its quite annoying, I dont have any blacklist functionality on thesupport system, (I coded it myself, but its going to be done later to stop emails been sent out like this).

 

 

Anyway, you may want to add support[at]invision-gaming.co.uk to your blacklist cause its still sending out email upon email upon email.

[kalyse]

Okay your now blocked from my email, I hope you dont need to send out any genuine emails

[DougK94]

Owwwweeeeeee. If it is the one about SP2, I only got 1 of them, unless my mail server blocked the others

[kalyse]

I have no idea what it was this is all I received in 1000 messages:

 

 

 

 

 

 

 

 

 

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A new ticket has been created. You can view the ticket by visiting your ticket online http://invision-gaming.co.uk/support/lookup/3011

 

Username: admin

Ticket ID: TX-4EN6-OYF7

Subject: TCAdmin :: Welcome Email

Priority: 2

Status: Open

Department: Support

 

 

You can check the status of this ticket online anytime at: http://invision-gaming.co.uk/support/lookup/3011

 

Please use this ticket for updating your query and do not reopen a new ticket.

 

Thank-you,

Invision-Gaming.co.uk

 

When reponding to this ticket please do not change the subject line.

[ECF]

We sent out a mass email about a windows service pack 2 issue to all users in Modernbill.

 

Since you use your support email as your primary in your account with us, that is most likely what caused the problem since you have your ticket system collecting those.

[DougK94]

I got the mass email fine .... ECF, I bet there were some emails in your MB email cache, and when you sent this manual email, it also sent out all the emails that were waiting in the cache. MB can be a pain in that aspect....along with a few other areas

[ECF]

Maybe. I am not really familar with the MB email system.

 

I just checked our email server and there is nothing in the outbound queue. So they are all gone now.

[kalyse]

We sent out a mass email about a windows service pack 2 issue to all users in Modernbill.

 

Since you use your support email as your primary in your account with us, that is most likely what caused the problem since you have your ticket system collecting those.

 

I will try and change it, I seem to recall trying some time ago but was unable to.

 

Thanks.

[ECF]

You have to put in a ticket with the new email addy you want. We can change it for you.

[DougK94]

I suspected the MB email cache due to:

 

Subject: TCAdmin :: Welcome Email

[kalyse]

Im still getting them lol >< Its about 1800 emails so far.

[Jissh]

I suspected the MB email cache due to:

 

Got about 8 of the welcome emails today but they've seemed to stopped now.

[Daersun]

Yah, I got a welcome email for each and every time I bought tcadmin