Just a few general questions

[DaveTurnbull]

Great if some of you guys could answer these questions, just interested in different peoples responses.

 

1. What are the support tickets you receive most commonly about? (Control Panel, Actual Server Error, Billing etc)
   
2. How many customers on one box do you prefer?
   
3. Do you own your own boxes, or rent them?
   

[RackGaming]

Hello Dave,

 

Most common for us is sales right now, we are launching our brand early tomorrow evening but for the most part I should imagin that support will get the most hits for any other GSP.

 

Well RackGaming have raised the bar when it comes to server specs, tech support and price. we are based in the UK and are offering a true 24/7 telephone technical support service free of charge to all our clients ranging through all our brands. But regarding your spacific question, Common GSP server spec would be Duel Xeon 3.2, 2gig ram NON ECC, NON FB and 250GIG 7200RPM. They can host estimated 15 half-life based games at low slot counts. We on the other hand only run on Duel Quadcore Xeons 5310's (8 cores @ 12.8Ghz) HP 4GIG ECC FB-DIMM & 2x 74GIg Raptor 10KRPM Raid 1. We can easily host alot more but we will always keep the hosted services down with a 40% resource overhead for MAX performance.

 

Yes we own all our server boxes all of them are 2x quadcore 1.6's as mentioned above and all from ebuyer.com brand new! (£1250 total with extras) each, We have 5 so far with 5 on reserve list.

 

Hope this helps your question. Also the above is not ment to advertise simply give a full view of what we have to answer your question.