email problem

[Azza]

hi,

 

I have the following problem..

 

I paid my server +-36 hours ago with paypal

 

and then I got the following email:

 

**This Mailbox is not monitored**


If you have questions regarding your billing, please call us toll-free at 1-866-369-7056 or for inmternational customers at 978-712-4126, or you may also use our online Support System located at:
http://esupport.tcadmin.com




Thanks!


Balance Servers / TCAdmin Billing

 

and thats it..

 

I did it with "pieterjan.neskens@gmail.com" so its gmail.. somthing with the POP thing that doesnt work? I dont know

 

Do I still need to get another email? is it normal it takes that long? or is there something wrong?

 

SO What should I do?

 

Greetz Azza

[ECF]

You need to login to the billing system to pay your invoices. You cannot simply send Paypal payments to billing@balaneservers.com.

 

Billing System is located here: https://www.tcadmin.com/billing

 

You will now need to put in a support ticket and provide the Paypal transaction number so we can manually apply the payment to the account. Also provide you account info in the ticket.

[Azza]

well another problem then..

 

I cant login..

 

try my 2 email accounts.. but it says it cant find the email account.. so..

 

sorry for this stupid problem

 

Greetz Azza

[Azza]

hello?

 

 

so what I do now?

 

I do have a transaction nr..

[ECF]

http://esupport.tcadmin.com

 

Put one in there.