Help with WHMCS (Module Command Error An unknown error occured while connecting)

[TCarter]

I have followed the tutorial.

 

Added the following options:

 

Field Name: Username - Type: Text Box

Field Name: Password - Type: Text Box

Field Name: Datacenter - Type: Drop Down - Field Options: TCXXXXXXX|Friendly Name,TCXXXXXXXX|Friendly Name

Field Name: Host Name - Type: Text Box

Field Name: RCON Password - Type: Text Box

Field Name: Private Password - Type: Text Box

 

 

&

 

(All as Drop Down)

Option Name: Game Slots - Option Values: 1,2,3,4,etc...

Option Name: Game Private - Option Values: Yes, No

Option Name: Game Additional Slots - Option Values: 1,2,3,4,etc...

Option Name: Game Branded - Option Values: Yes, No

 

 

 

I keep receiving a:

 

Module Command Error

An unknown error occured while connecting

 

error.

 

 

Im using WHMCS 3.7.1

 

 

If anyone knows of anything that could help me, including log locations, etc. id greatly appreciate it.

 

 

And before people ask, I typed in my Datacenter info in the: TCXXXXXXXXXX|Houston, TX

 

type format. Everything to my knowledge is setup correctly.

 

 

just read the billingapi.lastcommand.txt log from TCAdmin, and this is what it says:

 

tcadmin_username=TCarter

tcadmin_password=(my password)

function=AddPendingSetup

response_type=XML

game_package_id=8

voice_package_id=8

client_id=9

user_email=(my email)

user_fname=Tim

user_lname=Carter

user_address1=(My Address)

user_address2=

user_city=(my city)

user_state=IL

user_zip=(my zip)

user_country=US

user_phone1=(my phone)

user_name=

user_password=YFAI129RkB

game_id=TC3350327637787

game_slots=10

game_private=0

game_additional_slots=

game_branded=0

game_additional_arguments=

voice_id=

voice_slots=

voice_private=0

voice_additional_slots=

skip_page=1

game_datacenter=TC0633808447606

game_hostname=

game_rcon_password=

game_private_password=

voice_hostname=

voice_rcon_password=

voice_private_password=

 

i notice alot of blank fields. Could those be the cause of my problem? And I also notice the user_password field is auto generated from WHMCS..but not the username.

 

I have the domain options turned off.

 

Let me know if anyone has any suggestions.

[TCarter]

Fixed it.

[DougK94]

What was the solution, for any others that may be having the problem?

[TCarter]

Ive read and read tutorials on how to set it up, but either im an idiot and overlooked this part, or it was not added. (Common sense maybe?)

 

Admin Home > System Settings > Plugin Manager > Game Server Automation

 

I didnt add the WHMCS servers IP, and didnt enable the billing API at the bottom.

[TCarter]

FYI, I use WHMCS 3.7.1 -- All works perfectly.

[DougK94]

Ive read and read tutorials on how to set it up, but either im an idiot and overlooked this part, or it was not added. (Common sense maybe?)

 

Admin Home > System Settings > Plugin Manager > Game Server Automation

 

I didnt add the WHMCS servers IP, and didnt enable the billing API at the bottom.

 

Do not feel bad, you definitely are not alone in that one, many of us did that and scratched our heads a bit before we figured it out

[AmirKhan]

I am going to give this another try with the new release.