kaosx Posted October 11, 2008 Share Posted October 11, 2008 Hey there i just noticed today that when someone opens a support ticket i dont get notified about but yet i have the pluin configured to let me know i get email when servers are created and all that stuff just nothing to do with the support area thanks Link to comment Share on other sites More sharing options...
JasonF Posted October 11, 2008 Share Posted October 11, 2008 This is because you do not have email templates created within the support plugin. Add some text to the email templates and you will start receiving the emails. Link to comment Share on other sites More sharing options...
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