BomBom Posted October 12, 2008 Share Posted October 12, 2008 Hey, I just ordered the master monthly license and was wondering when it would get activated also i didn't receive any mail to my primary email *HIDDEN* account after paying through my paypal account which is *HIDDEN*. Just thought i should post about it Link to comment Share on other sites More sharing options...
wondorae Posted October 12, 2008 Share Posted October 12, 2008 send a support ticket with your problem and ect ect quicker responce. this happened to me but i got all my emails it just never got activated. as soon as i submited at ticket with transaction details all was good Link to comment Share on other sites More sharing options...
BomBom Posted October 12, 2008 Author Share Posted October 12, 2008 I cant that's the problem i didn't even get a welcome email so i have no login to the support billing system.... Link to comment Share on other sites More sharing options...
wondorae Posted October 12, 2008 Share Posted October 12, 2008 ahhhh.... now there is a big problem. can you not request your login details via the lost password in the billing section? are you sure you entered the correct email with no typos https://tcadmin.com/billing/ then select lost password? Link to comment Share on other sites More sharing options...
BomBom Posted October 12, 2008 Author Share Posted October 12, 2008 I just did and still got nothing >.< ffs Link to comment Share on other sites More sharing options...
wondorae Posted October 12, 2008 Share Posted October 12, 2008 ahhh and doesnt look like there are many peeps around to help either Send a pm to ECF to see if he can help you. If not just e-mail them thats all i can think of buddy sorry Link to comment Share on other sites More sharing options...
BomBom Posted October 12, 2008 Author Share Posted October 12, 2008 Great, why the hell does everything always screw up on me.... Link to comment Share on other sites More sharing options...
ECF Posted October 12, 2008 Share Posted October 12, 2008 Send me an email to kevin [at] tcadmin.com with the details you used to setup the account and I will take a look into it. Link to comment Share on other sites More sharing options...
BomBom Posted October 12, 2008 Author Share Posted October 12, 2008 I sent you all my account details Link to comment Share on other sites More sharing options...
BomBom Posted October 12, 2008 Author Share Posted October 12, 2008 Still waiting for my account etc to be activated Link to comment Share on other sites More sharing options...
ECF Posted October 12, 2008 Share Posted October 12, 2008 I just responded to your email. The account is active and the license email was sent out. I am suspecting you may have an email problem on your side. Link to comment Share on other sites More sharing options...
ECF Posted October 12, 2008 Share Posted October 12, 2008 I have changed your email address in the billing system to your backup email and I have resent the account welcome email. I have asked that your license email be sent out to your other email account as well. Link to comment Share on other sites More sharing options...
BomBom Posted October 12, 2008 Author Share Posted October 12, 2008 Thanks Link to comment Share on other sites More sharing options...
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