RackGaming Posted November 14, 2008 Share Posted November 14, 2008 Hey Everyone, I feel kinda silly here, Im having an issue getting into my admin account on our control panel. Is there a way of changing the password directly via the dedicated server (sql) or any other way? Thanks. Link to comment Share on other sites More sharing options...
RackGaming Posted November 14, 2008 Author Share Posted November 14, 2008 Oh also forgot, I don't think there is an email address on my username as its saying there is not valid email address for that user so I cant use the recover password feature. Link to comment Share on other sites More sharing options...
studeggle Posted November 14, 2008 Share Posted November 14, 2008 My guess is the easiest way would be to use sql to add an email to that account, then you could use password recovery. Link to comment Share on other sites More sharing options...
RackGaming Posted November 14, 2008 Author Share Posted November 14, 2008 How would I go around doing this? Also if this is possible is it possible to simply change the password for the admin user account? Link to comment Share on other sites More sharing options...
JasonF Posted November 14, 2008 Share Posted November 14, 2008 There is a script that you can run on the desktop of the master server to get the password. You have to open a ticket and ask Luis for it. Link to comment Share on other sites More sharing options...
RackGaming Posted November 14, 2008 Author Share Posted November 14, 2008 Well that's another problem, I can't login tot he support system here at TCA as my info aint working. The email registered is my uncles as 2 years ago when i first got my account with tca we used his info as he paid for my owned license and I never changed it since, So requesting a password reminder is useless until 15 hours time when I can get my uncle to send me the password the system sends. All I need to do really is be able contact Luis directly, Ive worked many times with Luis and he knows who I am, I can also provide the license key should evidence be required. Downside is I dont know how to contact him directly. Does anyone have a copy of this script Jason is referring to? Link to comment Share on other sites More sharing options...
RackGaming Posted November 14, 2008 Author Share Posted November 14, 2008 Actually seems I did change the email as I am now logged in to TCA support. I'll submit ticket now Jason, Thanks for the info m8!! Link to comment Share on other sites More sharing options...
JasonF Posted November 14, 2008 Share Posted November 14, 2008 My pleasure. I see you opened the ticket and Luis responded with the script. Hope that fixes your problem. Link to comment Share on other sites More sharing options...
RackGaming Posted November 14, 2008 Author Share Posted November 14, 2008 Hey Jason, Sure did m8, Thanks a bunch! Link to comment Share on other sites More sharing options...
binaryg Posted November 15, 2008 Share Posted November 15, 2008 dam you dont know how to use mysql and your running a gsp i feel sorry for your clients Link to comment Share on other sites More sharing options...
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