moony1234 Posted November 29, 2008 Share Posted November 29, 2008 Morning All, I am currently doing a trial on WHMCS and TCAdmin. So far so good. However on the automation side of things I get as far as getting the order into the "Pending auto setups" area with the status "New". When I check the BillingAPI and BillingAPI.lastcommand logs it looks like the Custom Field values (Username, password, Hostname, RCON, etc) are not being passed to TCAdmin... Everything else is being passed fine (name, address, game, datacenter, slots, etc.) just not the above details, which is then causing the BillingAPI to give the following error and throw it into the pending queue: 29/11/2008 11:30:10 : User id not found. Will ask user to setup his user id in the setup page. 29/11/2008 11:30:10 : Generating pending setup id... Any ideas? I've searched the forums, read the TCAdmin and WHMCS integration manuals/guides, checked the knowledgebase, etc, all with no joy!! Link to comment Share on other sites More sharing options...
moony1234 Posted November 29, 2008 Author Share Posted November 29, 2008 I've just checked and it looks like the custom field values arent even being saved in WHMCS, so i'll take this issue to them! Thanks Link to comment Share on other sites More sharing options...
VicToMeyeZR Posted December 2, 2008 Share Posted December 2, 2008 Did you click save before you went on to the next page, when you set up the package. you have to do that? Link to comment Share on other sites More sharing options...
gordo Posted January 5, 2009 Share Posted January 5, 2009 Morning All, I am currently doing a trial on WHMCS and TCAdmin. So far so good. However on the automation side of things I get as far as getting the order into the "Pending auto setups" area with the status "New". When I check the BillingAPI and BillingAPI.lastcommand logs it looks like the Custom Field values (Username, password, Hostname, RCON, etc) are not being passed to TCAdmin... Everything else is being passed fine (name, address, game, datacenter, slots, etc.) just not the above details, which is then causing the BillingAPI to give the following error and throw it into the pending queue: 29/11/2008 11:30:10 : User id not found. Will ask user to setup his user id in the setup page. 29/11/2008 11:30:10 : Generating pending setup id... Any ideas? I've searched the forums, read the TCAdmin and WHMCS integration manuals/guides, checked the knowledgebase, etc, all with no joy!! i have the same problem did you get it working? Link to comment Share on other sites More sharing options...
Mercy Posted March 31, 2009 Share Posted March 31, 2009 Same problem here. Link to comment Share on other sites More sharing options...
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