Sapper Posted September 28, 2009 Share Posted September 28, 2009 I'm not sure how to fix this. 1. I'm using WHMCS with TCA_advanced. I have the typical default_values.php settings with the configoptions set for slots, rcon, datacenter, etc. and a custom fields for username and password (for TCA control panel) When I created my test server, the order completes, all is good etc. ON TCA the server gets to the "pending" section and stops there. If i manually input all the data the server will set up, but whmcs is not pushing all the options to TCA. I searched my logs and can only find the following output that seems to be the root of my problem, just don't know how to fix. Any ideas? Thanks in advance 9/28/2009 11:24:56 AM : 74.220.207.149: Accepting connection. 9/28/2009 11:24:56 AM : 74.220.207.149: Action: AddPendingSetup 9/28/2009 11:24:56 AM : User Email: xxx@xxxxxxxxx.com 9/28/2009 11:24:56 AM : User Billing ID: 58 9/28/2009 11:24:56 AM : Game ID: TC7540643136800 9/28/2009 11:24:56 AM : Game Package Billing ID: 167 9/28/2009 11:24:56 AM : VOICE ID: 9/28/2009 11:24:56 AM : Voice Package Billing ID: 167 9/28/2009 11:24:56 AM : Check if user exists with billing id: 58 9/28/2009 11:24:56 AM : GetUserByBillingID returned the response. 9/28/2009 11:24:56 AM : User with billing id 58 not found. 9/28/2009 11:24:56 AM : User id not found. Will ask user to setup his user id in the setup page. 9/28/2009 11:24:56 AM : Generating pending setup id... 9/28/2009 11:24:56 AM : Generated pending setup id: TC17146373064616738221508 9/28/2009 11:24:58 AM : Sent autosetup email: True 9/28/2009 11:24:58 AM : Finished processing request Link to comment Share on other sites More sharing options...
swish Posted September 28, 2009 Share Posted September 28, 2009 Looks like its not sending the User ID from your billing to tcadmin. Link to comment Share on other sites More sharing options...
Sapper Posted September 28, 2009 Author Share Posted September 28, 2009 Thanks for responding. I realize that it is not sending it. The question is "Why not?" I believe the billingapi is set up correctly and all seems to be correct. Do i need to add lines in the default_values.php that recognize "username" and "password" to pass it along? Link to comment Share on other sites More sharing options...
tehrichie Posted September 29, 2009 Share Posted September 29, 2009 TCAdmin will automatically generate a username and password - but as to why it's not sending the user ID is odd. If you could provide a copy of the log from billingapi.lastcommand.txt - we can help you solve your problem by seeing what commands are not being pushed through Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.