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billing ID not found


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I'm not sure how to fix this.


1. I'm using WHMCS with TCA_advanced.


I have the typical default_values.php settings with the configoptions set for slots, rcon, datacenter, etc. and a custom fields for username and password (for TCA control panel)


When I created my test server, the order completes, all is good etc.


ON TCA the server gets to the "pending" section and stops there. If i manually input all the data the server will set up, but whmcs is not pushing all the options to TCA. I searched my logs and can only find the following output that seems to be the root of my problem, just don't know how to fix.



Any ideas?


Thanks in advance


9/28/2009 11:24:56 AM : Accepting connection.

9/28/2009 11:24:56 AM : Action: AddPendingSetup

9/28/2009 11:24:56 AM : User Email: xxx@xxxxxxxxx.com

9/28/2009 11:24:56 AM : User Billing ID: 58

9/28/2009 11:24:56 AM : Game ID: TC7540643136800

9/28/2009 11:24:56 AM : Game Package Billing ID: 167

9/28/2009 11:24:56 AM : VOICE ID:

9/28/2009 11:24:56 AM : Voice Package Billing ID: 167

9/28/2009 11:24:56 AM : Check if user exists with billing id: 58

9/28/2009 11:24:56 AM : GetUserByBillingID returned the response.

9/28/2009 11:24:56 AM : User with billing id 58 not found.

9/28/2009 11:24:56 AM : User id not found. Will ask user to setup his user id in the setup page.

9/28/2009 11:24:56 AM : Generating pending setup id...

9/28/2009 11:24:56 AM : Generated pending setup id: TC17146373064616738221508

9/28/2009 11:24:58 AM : Sent autosetup email: True

9/28/2009 11:24:58 AM : Finished processing request

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Thanks for responding. I realize that it is not sending it. The question is "Why not?" I believe the billingapi is set up correctly and all seems to be correct. Do i need to add lines in the default_values.php that recognize "username" and "password" to pass it along?

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