tangogc Posted January 8, 2010 Share Posted January 8, 2010 A customer ask me to send bak the activation email with the admin token, but If I click on Voice server "resend email" the two field admin tocken and private password are empty any suggestion ? Link to comment Share on other sites More sharing options...
HIS-MOTHER Posted January 8, 2010 Share Posted January 8, 2010 http://clientforums.tcadmin.com/showthread.php?t=6331 Link to comment Share on other sites More sharing options...
tangogc Posted January 8, 2010 Author Share Posted January 8, 2010 Thanks Patrick I think to change my sig. from tcadmin betatester to tcadmin noob Link to comment Share on other sites More sharing options...
HIS-MOTHER Posted January 8, 2010 Share Posted January 8, 2010 Thanks Patrick I think to change my sig. from tcadmin betatester to tcadmin noob No worries. We are all Beta Testers of Life! Link to comment Share on other sites More sharing options...
tangogc Posted January 8, 2010 Author Share Posted January 8, 2010 I completly agree Pat but some of us are still apha tester in this life. "I would move this post from suppot to off-topics :)" Link to comment Share on other sites More sharing options...
HIS-MOTHER Posted January 8, 2010 Share Posted January 8, 2010 I completly agree Pat but some of us are still apha tester in this life. "I would move this post from suppot to off-topics :)" or to the TS3 forums Link to comment Share on other sites More sharing options...
dimitrifrom31 Posted January 8, 2010 Share Posted January 8, 2010 back to the topic : theres no point at all in resending the welcome email since the token can be used only one time. If your customer lost the email before using the token err.... no comment. You should however still have a copy of that email somewhere unless he waited 15 days before trying to add himself as admin. Best solution would be to reinstall his server since he must have not made much changes as he had no admins. Link to comment Share on other sites More sharing options...
tangogc Posted January 8, 2010 Author Share Posted January 8, 2010 this solution was workin for me by Kevin "If the token has already been used you can go to the TS server's Users list and click on clear all. This will remove all users and generate a new token. " Link to comment Share on other sites More sharing options...
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