davida50000 Posted June 28, 2010 Share Posted June 28, 2010 Please see attached image.. I have a client that has placed an order and it failed to install automatically.. You can see from the image that it is pending, and i press the create button only to receive the error message at the top of the page. Can somebody please help. Thanks. Link to comment Share on other sites More sharing options...
studeggle Posted June 28, 2010 Share Posted June 28, 2010 What do your tcadmin logs say!?! Link to comment Share on other sites More sharing options...
mrwinkles Posted June 30, 2010 Share Posted June 30, 2010 I am getting this same error and my logs don't show anything... Link to comment Share on other sites More sharing options...
lpgservers Posted June 30, 2010 Share Posted June 30, 2010 check the lastcommand and look over the information that is being sent. Link to comment Share on other sites More sharing options...
mrwinkles Posted June 30, 2010 Share Posted June 30, 2010 umm how would i go abouts doing this? Link to comment Share on other sites More sharing options...
lpgservers Posted June 30, 2010 Share Posted June 30, 2010 Remote onto the server that is running the tcadmin master and navigate to C:\Program Files (x86)\TCAdmin Control Panel\Logs from a x64 based OS. C:\Program Files\TCAdmin Control Panel\Logs from a x86 based OS. billingapi.lastcommand.txt and BillingAPI.Errors.txt as well as many other files. Check those out for any inconsistencies and/or problems. Link to comment Share on other sites More sharing options...
Admin-Nation-Servers Posted July 1, 2010 Share Posted July 1, 2010 Have you guys added the WHMCS web ip to TCAdmin to allow API connections? Link to comment Share on other sites More sharing options...
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