bonio Posted September 13, 2011 Share Posted September 13, 2011 I've installed the panel with no trouble and loggen into it. I wasnt asked for the licence key, unless I missed something. If I go to the system tab>about the licence key field is empty and i get the following error pop up when that page opens: Connection Failure (connection refused). server management>servers shows an IP address for the master as 127.0.0.1 The server is Linux centos 5.6 and it also has webmin installed. Any ideas? Should I change that IP to the one on the Nic? Im logging into the server using the remote IP no probs. Link to comment Share on other sites More sharing options...
bonio Posted September 14, 2011 Author Share Posted September 14, 2011 Is there another way of getting support I can use? Link to comment Share on other sites More sharing options...
Bubka3 Posted September 14, 2011 Share Posted September 14, 2011 You need to use the configuration utility. The wiki should have the link. Link to comment Share on other sites More sharing options...
bonio Posted September 14, 2011 Author Share Posted September 14, 2011 if it is there I cant find it I searched for configuration utility and it turns up nothing. Link to comment Share on other sites More sharing options...
Steve-TGM Posted September 14, 2011 Share Posted September 14, 2011 You don't need the license key for remotes, unless your referencing the master? You will need to enter the license key when setting up the master. Link to comment Share on other sites More sharing options...
bonio Posted September 14, 2011 Author Share Posted September 14, 2011 Im not setting up a remote yet, it was on the master. I changed the ip address to teh ip of the machine from the localhost ip and next time I started the server I was presented with the config page. I still had problems with it accepting the licence key. I swaped browsers from IE9 to Firefiox and it worked. IE9 is pants, im testing Mint panel too and have had problems with IE9 with that. Anyhow I'll press on Ive lost 3 days testing already Link to comment Share on other sites More sharing options...
LFA Posted September 15, 2011 Share Posted September 15, 2011 You can get support through our support ticket system http://www.tcadmin.com/help.php Link to comment Share on other sites More sharing options...
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