500 error for sub administrators

[citricsquid]

Server Error in '/' Application

Access is denied.

Description: HTTP 500. Error processing request.

Stack Trace:

TCAdmin.SDK.Security.SecurityException: Access is denied.
 at TCAdmin.SDK.Objects.ObjectBase.CanRead () [0x00000] in <filename unknown>:0 
 at TCAdmin.GameHosting.SDK.Objects.Service.GetSelectedService () [0x00000] in <filename unknown>:0 
 at TCAdmin.GameHosting.SDK.Web.PageManager.GetParentPage (System.String moduleId, Int32 pageId) [0x00000] in <filename unknown>:0 
 at TCAdmin.SDK.Web.UI.Page.x2c9bcbea503efad5 (System.String x5ad76fde3f177efd, System.String xbe3faafe38640d72, Int32 x7d516682e3292991) [0x00000] in <filename unknown>:0 
 at TCAdmin.SDK.Web.UI.Page.xd570473eca251f1d (Int32 x7edb5f4b908744fa, System.String xccef36620033a85d, Int32 x6a85d25c18eac844, System.String x7f79c3c800607b26) [0x00000] in <filename unknown>:0 
 at TCAdmin.SDK.Web.UI.Page.LoadBreadCrumbItems () [0x00000] in <filename unknown>:0 
 at TCAdmin.SDK.Web.UI.MasterPage.xde97676d01739ced (System.Object xe0292b9ed559da7d, System.EventArgs xfbf34718e704c6bc) [0x00000] in <filename unknown>:0 
 at System.Web.UI.Control.OnLoad (System.EventArgs e) [0x00000] in <filename unknown>:0 
 at System.Web.UI.Control.LoadRecursive () [0x00000] in <filename unknown>:0 
 at System.Web.UI.Control.LoadRecursive () [0x00000] in <filename unknown>:0 
 at System.Web.UI.Page.ProcessLoad () [0x00000] in <filename unknown>:0 
 at System.Web.UI.Page.ProcessPostData () [0x00000] in <filename unknown>:0 
 at System.Web.UI.Page.InternalProcessRequest () [0x00000] in <filename unknown>:0 
 at System.Web.UI.Page.ProcessRequest (System.Web.HttpContext context) [0x00000] in <filename unknown>:0 
Version information: Mono Runtime Version: 2.10.2 (tarball Sat Jun 4 01:57:23 CDT 2011); ASP.NET Version: 2.0.50727.1433

 

Have a couple of users getting this error. There's no pattern to it, sometimes it happens sometimes it doesn't. The accounts I see getting it are "sub-administrators" with full server permissions, they're getting it when trying to view the info of a server (clicking the ip:port on the "game services" page)

 

any ideas?

[LFA]

What database type are you using? If you are using MySQL is the database on another server?

[citricsquid]

What database type are you using? If you are using MySQL is the database on another server?

 

yes, mysql on a remote box!

[Jack]

I am also getting this error with sqli on the master box, it occurred after I upgraded the RAM from 16GB's to 32GB (restarted).

 

0214:EDIT: It appears that many of the files have turned into Read Only files aswell, I can't run the monitor in debug mode for example because it won't let me edit the .config file due to it being read only.

 

EDIT EDIT: After like 3 hours later I restarted my server, and it worked? I have no idea what I did or if I did anything at that.

Edited September 24, 2011 by Jack

[LFA]

My guess is that there is an error when connecting to the database. TCAdmin is ignoring the error and thinks the user does not have permissions.

 

Install 2.0.31. I have updated some functions where tcadmin would ignore a database error.

 

Also to reduce connection errors enable connection pooling:

http://serverip:8880/Interface/Configuration

Click on next until you get to the database settings.

Set additional parameters to this:

Pooling=true;Compress=false;Connection Lifetime=900;

Click on next until you reach the end. Select the option to restart the monitor.

[Jack]

My guess is that there is an error when connecting to the database. TCAdmin is ignoring the error and thinks the user does not have permissions.

 

Install 2.0.31. I have updated some functions where tcadmin would ignore a database error.

 

Also to reduce connection errors enable connection pooling:

http://serverip:8880/Interface/Configuration

Click on next until you get to the database settings.

Set additional parameters to this:

Pooling=true;Compress=false;Connection Lifetime=900;

Click on next until you reach the end. Select the option to restart the monitor.

 

It seemed to have fixed it, greatly appreciated.