New remote server "HTTP status 401: User name or password is not valid.."

[Mazza101]

I've just added a remote server, which installed and is running OK. When I try to create a new game on this machine, once I select the machines name I get the following error.

 

"HTTP status 401: User name or password is not valid.."

 

I don't see how this can be, both machines have the same adminstrator password and same TCAdmin password. I've not been asked to enter password when adding the server either.

 

Thanks in advance for any help! Both machines running Win Server 2008R2.

[LFA]

Make sure the remote is configured as a remote and not as a master. In the monitor's console.log it should say remote monitor started on xxxxx

[Mazza101]

Can confirm that it is starting as remote monitor.

[LFA]

Enable debug mode on both servers: Open TCAdminMonitor.exe.config in notepad. Change the value of TCAdmin.Debug to True.

Start both monitors in console mode.

Log in to your control panel. Go to Servers and click on Show Versions.

Check for errors on both consoles.

 

Also make sure your license is updating correctly. You can get 401 errors if the license is not updated. Click on the About page. If there is an error you will see it there.