Automation setup with WHMCS

[davey13]

Hi,

 

I'm trying to setup the automation process in WHMCS, as in the manual subscribed i downloaded and configurated the tcadmin_advanced module.

When creating a service i get the following error:

 

Module Command Error

No results were returned. Check your TCAdmin logs. URL used: http://cp.mydomain/billingapi.aspx

 

When checking to logs of the master server (BillingApi.LastCommand.log) i cannot find anything related to the issue. Also the last date when the log has been editted was 25-06-2013 (that was yesterday)

 

The logs includes the details of a customer, but not the test account (what i've created temporary in WHMCS).

 

 

Any advise?

 

Kind regards,

Davey

[Raizio]

Be sure the webhost(where your WHMCS is) has port 8880 opened to the IP of TCAdmin master server.

[davey13]

Thank you for your reply.

 

The server has been configurated as a domain, so basically i do not have to add the port. I even tried it with adding the port. without a succes

 

Kind regards,

Davey

[davey13]

While trying around abit i found out, that if i replace the hostname by the ipaddress (including port) whmcs say's that the service has been created succesfully.

 

When looking into the users @ tcadmin i can see that there is not a new user...

 

Checking the logs:

Searching for user with billing id 2

User was not found. A new user will be created.

New user name is random with billing id 2 and owner id 2

Set role id to 4

Created task with id 293.

 

Even the log say's that a new user should been created... looking once again into the user screen and there is not a random user...

 

any tips?

[Raizio]

Check the scheduled tasks in Settings(General settings?)

The status of the creation should be there.