Internal Ip sent to user insted of external ip

[drberrier]

When ever I create a new server for a client, the game IP address in the email is showing the internal IP address not the router firewall IP Address?

any ideas on how to fix this?

[Raizio]

Be sure to set the right IP's at server configuration.

[drberrier]

OK so under Server Management - Server - Server Name

Primary IP: internal IP

Firewall IP: External IP

Private Network IP: internal IP

 

Then under the Server IPs

Import IPs v4

IP Address Host Name public user Name Game Hosting Voice Hosting

127.0.0.1

192.168.1.xx my.com X X X

 

am I missing something?

[Raizio]

Firewall IP is where you fill in the external IP, that works for me.

Then under hostname @ server ip's try just filling in the external IP.

[drberrier]

OK made the changes and restarted the server and the e-mail still has the internal IP listed !

I do appreciate your help.

[Raizio]

Oh wait, only the email and not the server in control panel?

[drberrier]

the e-mail is sending out the wrong IP

Like this:

Your Unreal Tournament 3 server has been created. Here is your game server's information:

IP: 192.168.1.235 <---- This should be the external IP Right? How to fix?

Port: 7787

Query Port: 6510

Slots: 8

[Raizio]

Go to your mail templates and open up New Game Server

Check to be sure that it says this bit

IP: $[service.IpHostname]

[drberrier]

ok it was set in the templates to IP: $[service.IpAddress]

 

Ok so after going to Server IP's and changing the HostName to the external IP then restarting the server

 

and making the change to the template to use $[service.IpHostname] instead of $[service.IpAddress]

it is now working!!!

Thank you for you time!

;-)

-Darrell

[Raizio]

No problem, glad it helped!