LFA

Open a command prompt and type: date /t What date does it show?

The game monitor will try to start the game server even if the status is Error or StartError. Check your game's query monitoring configuration. The default configuration does not have an action configured when the max failures is reached. It should still send "maximum query failures" email to administrators.

If you already deleted the services from tcadmin you can delete the folder with the service id in TCAdmin2\Monitor\Services then restart the service manager. This should remove them from the service browser.

You can use the v1 script but you will need to update it so it uses the new variables. http://help.tcadmin.com/Custom_Scripts

Is your master on Linux or Windows?

You need to configure the public IP as the hostname of the private IP. Servers > Click on the Server > Server IPs.

Can you reproduce this error easily? I have heard of this bug before but I have not been able to reproduce it.

Try this: - Go to Start > Administrative Tools > Local Security Policy - Go to Local Policies > User Rights Assignment - Double click on "Log on as batch job". - Add "Administrators" After this you should be able to configure the game server to run as administrator.

Yes they should all be in the same datacenter. tcadmin will determine the server depending on your api settings.

Your config file has been modified and it is looking for the windows exe instead of the linux exe. Delete the game config and import the correct one from here: http://clientforums.tcadmin.com/showthread.php?t=8011

This is only possible if you code your own script that takes the IP and port from the tcadmin database and updates the whmcs database.

Hi, Do this: - Go to start > administrative tools > services. Stop the services named TCAdmin Monitor and TCAdmin Service Manager - Go to Start > Run and execute this command: "C:\Program Files\TCAdmin2\Monitor\TCAdminUpdateTool.exe" 2.0.35

It looks like the remote is not connecting to the same database as the master. Try this: - Go to Remote DB Connections. Disable remote db connections and save. - Generate a new ConfigUtility.config. Overwrite the existing file on the remote. - Restart the remote monitor. If that works do this: - Enable remote db connections. Enter the correct information for the database. - Generate a new ConfigUtility.config. Overwrite the existing file on the remote. - Restart the remote monitor.

Try doing a manual update on the remote. Maybe one of the files is from a previous version: Start > Run >"C:\Program Files\TCAdmin2\Monitor\TCAdminUpdateTool.exe" 2.0.35 If this doesn't work create a support ticket with the login for your control panel and remote desktop access to the master and remote.

This is a bug it will be fixed in the next update.

This information is not available for servers right now. For TS servers you can go to General Settings > Teamspeak Servers > Select the teamspeak server > Browser. You can see total users online.

That's a bug. The before started event does not exist for mods.You would need to do this in the game's before started script.

The script runs on the same server where the game server is being created. If you add/modify scripts for the before start/after stopped event you need to click on Update Existing Services in the game's service settings. The reason for this is that the service manager executes these scripts. The service manager does not use a database so services can still startup even if the monitor or database is not working. The service manager scripting variables should be declared automatically. Just access them using their name: http://help.tcadmin.com/Service_Manager_Scripting_Variables You can view examples in the scripts for Mumble. Also look at the windows enemy territory "Post Download Script" in the files and directories tab. if you don't have this you can update your config with the one in the official configs post.

Open port 443

Thanks I will try to reproduce it. You can also use .zip if rar is causing crashes.

Execute these commands to fix: cd /home/tcadmin/Monitor ./updatetool 2.0.35

In the game's query monitoring configuration set these values: Query Interval: 300 Query Interval Retry: 30 Save and restart the tcadmin monitor. Also don't check "Auto refresh" when viewing the game server. That will continue to query the game server every couple of seconds. You can also set the game's query protocol to config parser so it does not query the game server and still check the slots set in server.properties.

If you can reproduce this by deleting the cache files in TCAdmin2\Cache and viewing the service list create a support ticket with the login for your server and control panel so I can take a look. All the files in the Cache folder are safe to delete.

Create a support ticket with the link and login for your control panel and the root password for your server so I can take a look.

Maybe the files have not downloaded completely. Try running the steam update to see if it downloads more files.