Hi,
So I have read through 90% of the forum for ARK Clustering and have hit a block. I am an admin on another TC admin user. I have access to clustering servers. when I go and cluster the servers using the cluster id I can not transfer properly. Players can log in to the servers and but they can not transfer, they get the new player creation page and can not download a new toon. I can not find what the issue is using the web console. I can screenshot step by step what happen if that helps explaining it.
Please for the health of my player base