Steam showing wrong player count

[Codemeister]

Hi folks,

 

I am running a ARK server for one of my customers, and the player count is wrong.

 

Example: there are 10 players in the server (30 slot), 5 of them disconnect or crash, but the server still shows 10/30. Then 5 new players connect, so the server shows 15/30. This goes on and on until it shows 30/30 and people cannot connect through Steam as the server shows it's full.

 

When connecting through the in-game server browser, the player count is shown correctly. All required ports are open in the firewall.

 

Anyone has any idea how to fix this?

 

Thanks!

[Winter]

Ive seen this issue before. Not exactly sure on a fix tho.

[Streamline Servers]

I believe this is a bug in the query.

We don't know of a fix currently.

 

However websites such as: https://arkservers.net/server/149.202.89.22:27019

Set these users as 'connecting / unknown' so they don't get shown in the main players list.

[Codemeister]

The customer tested a server at another company, also using TCAdmin, and that server had no problems. Isn't this some setting?

 

Edit: nevermind, also does show the wrong playercount.

Edited May 22, 2016 by Codemeister

[goatboynz]

Its just ARK one of the worst games out there to date..

[Raizio]

It happens more often on games built on UE