TC Admin won't update

[CaMo]

Good Afternoon All,

 

I am having a problem updating TC Admin to the latest beta version. It continues to give me an error saying Duplicate column name custom_port_6.

 

I am guessing this is a database issue but after searching the database I am at a loss as to what is exactly going wrong and where to look to fix it.

 

Any help would be appreciated.

[CaMo]

Disregard this. Have since fixed the problem.

[Raizio]

So, how'd you fix it in the end?

[CaMo]

Good Afternoon Raizio,

 

I lodged a support ticket with TC Admin and they provided me with a command to run as seen below.

 

Start the monitor in console mode and paste this command in the console:

 

sql update tc_info set value='100' where name='TCAdmin.DBVersion';

 

Regards,

 

Cameron

[Raizio]

Thanks for getting back to us!

Never know when someone might need this.

(Although I'd hope not. Seems to be a fairly specific fix)

[Dennis]

(Although I'd hope not. Seems to be a fairly specific fix)

Yes. I'd advise that people facing a similar issue as OP open a ticket and don't just execute the query - that exact query is only for this specific version of TCAdmin.

[ECF]

You should always open a ticket before running any SQL command on your database.