Error message in logs - trying to setup game from whmcs to tcadmin

[jungleNZ]

I can see whmcs works as it writes logs at tcadmin end!

 

Having issue with games not setting up on server (via WHMCS) using tcadmin2_advanced etc...

 

Logs from Monitor:

 

10/01/2017 19:18:25 Mono.Nat Mono.Nat.MappingException: Error -1: Invalid Action

at Mono.Nat.Upnp.UpnpNatDevice.EndGetSpecificMapping( IAsyncResult result)

at TCAdmin.SDK.Misc.uPnP.VerifyForwardedPort(IpProtoc ol protocol, Int32 privatePort, Int32 publicPort) - Parameters: 0, 8880, 8880

10/01/2017 19:18:55 Mono.Nat Mono.Nat.MappingException: Error -1: Invalid Action

at Mono.Nat.Upnp.UpnpNatDevice.EndGetSpecificMapping( IAsyncResult result)

at TCAdmin.SDK.Misc.uPnP.VerifyForwardedPort(IpProtoc ol protocol, Int32 privatePort, Int32 publicPort) - Parameters: 0, 8881, 8881

10/01/2017 19:19:25 Mono.Nat Mono.Nat.MappingException: Error -1: Invalid Action

at Mono.Nat.Upnp.UpnpNatDevice.EndGetSpecificMapping( IAsyncResult result)

at TCAdmin.SDK.Misc.uPnP.VerifyForwardedPort(IpProtoc ol protocol, Int32 privatePort, Int32 publicPort) - Parameters: 0, 8821, 8821

 

Any ideas? Is it an issue? Log from web for game install below. Seems to just stop.

 

.....

10/01/2017 19:33:47 103.9.171.69: user_country=NZ

10/01/2017 19:33:47 103.9.171.69: Accepting connection.

10/01/2017 19:33:47 103.9.171.69: Action: AddPendingSetup

10/01/2017 19:33:47 103.9.171.69:

10/01/2017 19:33:47 103.9.171.69: Searching for user with billing id 16

10/01/2017 19:33:47 103.9.171.69: Found user name JamesR with billing id 16 and owner id 2.

10/01/2017 19:33:47 103.9.171.69: Sending response...

10/01/2017 19:33:47 103.9.171.69: returncode=0 returntext=JamesR errorcode=0 errortext=

Edited October 1, 2017 by jungleNZ

[jungleNZ]

Right - 1st part errors fixed. Removed ports from router table uPNP list. No errors showing.

 

Only problem remaining is the execution of the game server. It is not completing on TCAdmin end. (This was working a while back)

[Dennis]

Try sending the debug log from the task.

[ECF]

Support ticket time

[jungleNZ]

Try sending the debug log from the task.

 

?? from where?

[Dennis]

Go to Settings > Scheduled tasks, select the task. From there you can select the debug settings.

[jungleNZ]

Nothing shows in debug console if trying to run setup of service. Doesn't even show on calender event as being done. (Looking likely WHMCS side of things).

 

No user is created, no service. Web log shows pending action and then nothing.

 

TCAdmin moved to standard port 80 instead of 8880 as domain hoster had said 8880 was opened but we believe it hasn't been. But with 80 it still not doing anything.

[ECF]

?? from where?

 

https://clients.tcadmin.com to enter a support ticket.

[Raizio]

Try to check the billing api log on TCAdmin side.

That's where TCAdmin gets the commands from WHMCS.

IF nothing there..it's not receiving anything, so could still be a block.

[jungleNZ]

Thanks for replies.

Found problem - TCADMIN2_advanced module got corrupted somehow. Was not setting defaults properly. Reloaded new module and all works.