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Remote server problem


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Hi i installed a remote server in NYC and tried to connect it to the master server in DALLAS. I tried to make it install the game server through the master server. but it just doesnt work, tried local files, didnt work either. anybody can help me?


Best regards,



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Could be any number of reasons. Remote incorrectly configured, firewall, ports blocked etc...


When you click the "test" button on the server details page does it test succesfully or does it fail to connect?


Your best option is to login to the billing system and submit a support ticket and have it looked at.

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