Problems

[Fiberoptikz]

I'm running a game server in TCA, but for some reason the services page says it is running. In reality, the game server is not running. I don't think it's ports, because 27015- ...17 is unblocked.

 

What should I do?

 

Thanks

[Lonz]

Do you have a firewall running on the server?

[swish]

Try shutting your firewall OFF entirely. If it works this tells you it is a firewall issue.

[ECF]

You can also follow this troubleshooter to make sure that the game is running properly.

 

http://esupport.tcadmin.com/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=3&parentid=0

[JasonF]

To make sure the game server can actually run, I will exe it from the desktop. If it won't load then troubleshoot it.

 

Could be the files, command line, config, or TCAdmin config so start to break it down one by one to rule it out.

[Fiberoptikz]

Server works fine when ran from the desktop without TC Admin.

 

Thanks,

andrew

[ECF]

Using the exact directory and commandline that is within TCAdmin?

[Fiberoptikz]

Yes

[JasonF]

What game are you trying to run and post your config here.

[ECF]

Do you currently have a ticket open about this?

[Fiberoptikz]

Counter-Strike 1.6

 

<?xml version="1.0" standalone="yes"?>
<GAME>
 <GAMEID>TC1223382770606</GAMEID>
 <NAME>CS 1.6 - Unboosted</NAME>
 <SHORTNAME>CS</SHORTNAME>
 <DEFAULTPORT>27015</DEFAULTPORT>
 <DEFAULTQUERYPORT>27015</DEFAULTQUERYPORT>
 <DEFAULTRCONPORT>27015</DEFAULTRCONPORT>
 <FILESFOLDER>CS</FILESFOLDER>
 <RELATIVEEXECUTABLE>hlds.exe</RELATIVEEXECUTABLE>
 <RELATIVEWORKINGDIRECTORY>/</RELATIVEWORKINGDIRECTORY>
 <RELATIVEUSERFILES>/</RELATIVEUSERFILES>
 <INSTALLEDPATCH />
 <FILEMAN_ACCESS>True</FILEMAN_ACCESS>
 <FTP_ACCESS>True</FTP_ACCESS>
 <IS_VOICE_SERVER>False</IS_VOICE_SERVER>
 <DEFAULTCMDLINE>-console -game cstrike +ip %serverip% -port %serverport% +maxplayers %slots% +exec server.cfg +map de_dust2</DEFAULTCMDLINE>
 <DEFAULTCUSTOMCMDLINE>-console -game cstrike +ip %serverip% -port %serverport% +maxplayers %slots% +exec server.cfg %usercmdline%</DEFAULTCUSTOMCMDLINE>
 <PRIVATECMDLINE>-console -game cstrike +ip %serverip% -port %serverport% +maxplayers %slots% +exec server.cfg +map de_dust2</PRIVATECMDLINE>
 <PRIVATECUSTOMCMDLINE>-console -game cstrike +ip %serverip% -port %serverport% +maxplayers %slots% +exec server.cfg %usercmdline%</PRIVATECUSTOMCMDLINE>
 <PBFOLDER>/pb</PBFOLDER>
 <PBURL />
 <PBENABLEADMINS>False</PBENABLEADMINS>
 <PBENABLEUSERS>False</PBENABLEUSERS>
 <STEAMGAMETYPE>cstrike</STEAMGAMETYPE>
 <STEAMENABLEADMINS>True</STEAMENABLEADMINS>
 <STEAMENABLEUSERS>True</STEAMENABLEUSERS>
 <BRANDEDTEXT />
 <BRANDEDTEXTATEND>False</BRANDEDTEXTATEND>
 <BRANDEDTEXTSPACE>False</BRANDEDTEXTSPACE>
 <BRANDEDREGEX />
 <ALLOWUSERINSTALL>True</ALLOWUSERINSTALL>
 <PORTINCREMENT>1</PORTINCREMENT>
 <GAMEPORTEXPRESSION />
 <QUERYPORTEXPRESSION />
 <RCONPORTEXPRESSION />
 <STOPDELAY>3</STOPDELAY>
 <CUSTOMPORT1>0</CUSTOMPORT1>
 <CUSTOMPORT2>0</CUSTOMPORT2>
 <CUSTOMPORT3>0</CUSTOMPORT3>
 <CUSTOMPORT4>0</CUSTOMPORT4>
 <CUSTOMPORT5>0</CUSTOMPORT5>
 <CUSTOMPORT1EXPRESSION />
 <CUSTOMPORT2EXPRESSION />
 <CUSTOMPORT3EXPRESSION />
 <CUSTOMPORT4EXPRESSION />
 <CUSTOMPORT5EXPRESSION />
 <OS>1</OS>
 <ONLYDEFAULTPORT>False</ONLYDEFAULTPORT>
 <INTERACTDESKTOP>False</INTERACTDESKTOP>
 <CMDBUILDERUSERACCESS>True</CMDBUILDERUSERACCESS>
 <INSTALLSCRIPT />
 <UNINSTALLSCRIPT />
 <NEWEMAILSUBJECT />
 <NEWEMAILBODY />
 <SHOWINCREATELIST>True</SHOWINCREATELIST>
 <SHOWCONFIGSICON>True</SHOWCONFIGSICON>
 <FORCE_FTP_PATH />
 <START_CPU_0>False</START_CPU_0>
 <LOG_EXTENSIONS>log,txt</LOG_EXTENSIONS>
 <ENABLE_LOG_VIEWER>False</ENABLE_LOG_VIEWER>
 <DISABLE_REINSTALL>False</DISABLE_REINSTALL>
 <COMPATIBILITY>15</COMPATIBILITY>
 <GAME-MONITOR.COM>1</GAME-MONITOR.COM>
 <COMMANDLINEPARAMETERS>
   <COMMANDLINEPARAMETER>
     <GAMEID>TC1223382770606</GAMEID>
     <CANSETVALUE>True</CANSETVALUE>
     <COMMAND>+map</COMMAND>
     <DENYCHARS>ticrate,fps,max</DENYCHARS>
     <DESCRIPTION>Sets the servers starting map.</DESCRIPTION>
     <ENCLOSEQUOTES>False</ENCLOSEQUOTES>
     <EQUALSIGN />
     <ORDER>1</ORDER>
     <SPACEAFTERINPUT>False</SPACEAFTERINPUT>
     <SPACEAFTERSIGN>False</SPACEAFTERSIGN>
     <SPACEBEFORECOMMAND>True</SPACEBEFORECOMMAND>
     <SPACEBEFORESIGN>True</SPACEBEFORESIGN>
     <USERACCESS>True</USERACCESS>
   </COMMANDLINEPARAMETER>
 </COMMANDLINEPARAMETERS>
 <DEFAULTCONFIGFILES>
   <CONFIGFILE>
     <GAMEID>TC1223382770606</GAMEID>
     <CONTENTS />
     <DESCRIPTION>Maps Cycle File</DESCRIPTION>
     <DISPLAYNAME>mapcycle.txt</DISPLAYNAME>
     <RELATIVEPATH>/cstrike/mapcycle.txt</RELATIVEPATH>
     <EDITOR_CONTENTS />
     <ALLOWEDITWHENFMDISABLED>False</ALLOWEDITWHENFMDISABLED>
   </CONFIGFILE>
   <CONFIGFILE>
     <GAMEID>TC1223382770606</GAMEID>
     <CONTENTS />
     <DESCRIPTION>Message of the Day File</DESCRIPTION>
     <DISPLAYNAME>motd.txt</DISPLAYNAME>
     <RELATIVEPATH>/cstrike/motd.txt</RELATIVEPATH>
     <EDITOR_CONTENTS />
     <ALLOWEDITWHENFMDISABLED>False</ALLOWEDITWHENFMDISABLED>
   </CONFIGFILE>
   <CONFIGFILE>
     <GAMEID>TC1223382770606</GAMEID>
     <CONTENTS>// Set the Host Name 
hostname "%hostname%" 

// Set the rcon password 
rcon_password "%rconpassword%" 

// Set private password 
sv_password "%privatepassword%" 


// Exec files on startup 
exec banned.cfg 
exec listip.cfg 

// Server Logging 
log on 
mp_logdetail 0 
mp_logmessages 1 


// Server Variables 
mp_timelimit 30 
mp_autokick 1 
mp_autoteambalance 1 
mp_c4timer 30 
mp_flashlight 1 
mp_footsteps 1 
mp_forcechasecam 0 
mp_freezetime 4 
mp_friendlyfire 0 
mp_hostagepenalty 2 
mp_limitteams 2 
mp_roundtime 5 
mp_tkpunish 0 
sv_restartround 0 
sv_maxspeed 320 
sv_proxies 1 
allow_spectators 0 
mp_startmoney 2400 
mp_chattime 0 
sv_allowupload 1 
sv_voiceenable 1 
sv_alltalk 0 


pausable 0 
decalfrequency 60 
mp_falldamage 1 

// cheat and fun modes 
sv_aim 0 
sv_cheats 0 

// Set Rates 
sv_maxrate 25000 
sv_minrate 4500 
sv_maxupdaterate 101 



// Enable/Disable LAN mode 
sv_lan 0 

// Contact & Geo 
sv_contact 
sv_region 0 </CONTENTS>
     <DESCRIPTION>Server Configuration File</DESCRIPTION>
     <DISPLAYNAME>server.cfg</DISPLAYNAME>
     <RELATIVEPATH>/cstrike/server.cfg</RELATIVEPATH>
     <EDITOR_CONTENTS />
     <ALLOWEDITWHENFMDISABLED>False</ALLOWEDITWHENFMDISABLED>
   </CONFIGFILE>
 </DEFAULTCONFIGFILES>
 <SECONDARYAPPS>
   <SECONDARYAPP>
     <GAMEID>TC1223382770606</GAMEID>
     <SECONDARYGAMEID>TC4447731753756</SECONDARYGAMEID>
     <ALLOWUSERINSTALL>False</ALLOWUSERINSTALL>
     <ASKHOSTNAME>True</ASKHOSTNAME>
     <ASKPASSWORD>True</ASKPASSWORD>
     <ASKRCON>True</ASKRCON>
     <COMMENTS>This will install HLTV for the CS server.</COMMENTS>
     <INSTALLSEPARATEFOLDER>False</INSTALLSEPARATEFOLDER>
     <OPTIONAL>True</OPTIONAL>
     <STOPPRIMARY>False</STOPPRIMARY>
   </SECONDARYAPP>
 </SECONDARYAPPS>
 <RCONCOMMANDS>
   <RCONCOMMAND>
     <GAMEID>TC1223382770606</GAMEID>
     <RCON_COMMAND>kick</RCON_COMMAND>
     <DESCRIPTION>KICK</DESCRIPTION>
     <FULL_COMMAND>kick <playername></FULL_COMMAND>
     <IS_KICK_COMMAND>1</IS_KICK_COMMAND>
     <IS_BAN_COMMAND>0</IS_BAN_COMMAND>
   </RCONCOMMAND>
   <RCONCOMMAND>
     <GAMEID>TC1223382770606</GAMEID>
     <RCON_COMMAND>ban</RCON_COMMAND>
     <DESCRIPTION>BAN</DESCRIPTION>
     <FULL_COMMAND>ban <playername></FULL_COMMAND>
     <IS_KICK_COMMAND>0</IS_KICK_COMMAND>
     <IS_BAN_COMMAND>1</IS_BAN_COMMAND>
   </RCONCOMMAND>
 </RCONCOMMANDS>
</GAME>

[Fiberoptikz]

Do you currently have a ticket open about this?

 

 

I had one, but Luis said it was a port problem, or firewall issue but I got the ports checked, and they are open. Also, there is no firewall. The windows firewall is off as well.

 

Thanks,

Andrew

[ECF]

If you post a new ticket with your server and panel login details, I will take a look at it.

[Fiberoptikz]

Ticket submitted, thanks ECF =)

[ECF]

Check your ticket. I responded there. It has nothing to do with TCAdmin, and the server you have running on the desktop is not the same commandline as in TCAdmin. It is pointing to a completely different directory than the one you setup in TCAdmin. And the userfiles folder does not have the required game files in it.