Paypal SUbscription payments + mb

[Todd Holley]

I set up mb to only allow people to pay via subscriptions which worked well for the first month.

 

Example: Person creates subscription on invoice #1300

The next month mb creates invoice #1412 for them to pay

The subscription is sent to paypal for invoice #1300 and mb recognizes #1412 as not payed for.

 

That seems to be what is happening to me. I have completely removed subscription payments now. Is this just happening to me? I like the idea of just subscription payments, but not when I get payment and the server is still being deleted.

 

edit: I have since tried my luck with modern bill support, we will see how it goes. This problem seems to be sort of common in the community forums.

[Defcon|Rich]

That's probably a question for MB like you said. Have you tried checking through their forums for an answer?

[ECF]

Must be something with your install. We have plenty of subscription payments that work just fine.

[Todd Holley]

Modernbill support is so/so and I still have no response. I checked the forums and the most common problem was updating to the latest Paypal gateway. I do have the latest version, and the other suggestion was the paypal IPN, which I also have configured correctly.

 

Awaiting modernbill's response to my ticket in the meantime.

[Defcon|Rich]

I was going to suggest a problem with the API. It sounds like it's not making the call back and updating mb when a payment is made. Possibly it's configured incorrectly or the ip/address is not allowed through? (firewall?)

 

Can you run a transaction in debug mode and see what's happening?

[DougK94]

Subscriptions work fine for me.... Just got one a few minutes ago:

 

$xxx.xx USD for the first 40 days

Then $xxx.xx USD for each month

[Todd Holley]

Subscriptions work fine for me.... Just got one a few minutes ago:

 

$xxx.xx USD for the first 40 days

Then $xxx.xx USD for each month

 

The first subscription works fine, just not the ones after that.

[Todd Holley]

I was going to suggest a problem with the API. It sounds like it's not making the call back and updating mb when a payment is made. Possibly it's configured incorrectly or the ip/address is not allowed through? (firewall?)

 

Can you run a transaction in debug mode and see what's happening?

 

I haven't tried running it in debug mode, but the first payment works fine in the subscription, just not the ones after that. MB is on it now, first time I have had a ticket answered by this one.