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Getting halo to run


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First of all sorry if this is in the wrong place.

 

I have installed halo dedicated server to the correct folder in TCA and when I create a new game service for it then it transfers the files and does everything it should and shows that the service is running. But the client that ordered the server cant connect to it. I have also made sure it is updated to the newest patch but still no good.

 

Any ideas on how I can fix this?

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