***please Help!!!***

[Wupgup]

iv ordered a tcadmin panel and nothing has happend now i have paid, now i dont no if this is normal or what but they said i can get help from there ticketing stsyem and i cant login with the details i have signed up with, can some one please help me ....

[adamnp]

Firstly, I would submit a ticket to the support section, you can do this at http://esupport.tcadmin.com/

 

Not positive here, but normally when you first purchase the license, they manually set it up during normal business hours. From that point forward once your account is created they can be automatically added.

 

Do not quote me on that though, just trying to provide some input while you wait.

[Wupgup]

thansk very much but i cant login on there:( ill just wait until they send me another email then ill go from there. thanks alot

[ECF]

Simply goto here: https://esupport.tcadmin.com/index.php?_m=tickets&_a=submit

 

And submit a ticket under billing.

 

If you do not have the info simply put none in the fields where it asks for it. Then put the order and billing info in the ticket body and we can take a look into it.

[Wupgup]

Ok, I've got the files now but i need IIS to be installed and when i'm trying to do that it asks for the cd -.-' What to do?

[JasonF]

You need the i386 or AMD64 folders from the cd placed on the desktop or the Windows Server cd put into the drive to install IIS.

[Wupgup]

But it is on our dedi, so i can't put in a cd

And i haven't got the cd myself so i can't upload it.

[studeggle]

Talk to the provider of your dedicated server, they should have the CD if they are legit and should be willing to put it in for you.

[Wupgup]

Ok, thx for the answers, let's see if they want to do that.