Jaggl Posted October 4, 2008 Share Posted October 4, 2008 - Added an option to send a message to email accounts when a reply is added to a support ticket. Where to set that Option? Link to comment Share on other sites More sharing options...
ECF Posted October 4, 2008 Share Posted October 4, 2008 Did you look in System Settings>Plugin Manager> Support plugin? Link to comment Share on other sites More sharing options...
Jaggl Posted October 4, 2008 Author Share Posted October 4, 2008 you mean this or? to user when a ticket is created/updated/closed i thought this setting was also there before the update.- Link to comment Share on other sites More sharing options...
ECF Posted October 4, 2008 Share Posted October 4, 2008 I haven't looked at the update yet so I am simply taking a stab at where the setting would be located. Link to comment Share on other sites More sharing options...
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