Confused Big Time....

[Derek002]

I ordered the TCAdming for $15.95...paypal took it out and everything but when i try to login to the client area it wont let me i try to use the e-mail that i signed up with to send password reminder (mcfallderek@comcast.net) and it says e-mail cannot be found...ive send about 2 support tickets and NONE have been answered.....I havnt been able to use it soooooo if i cant get it to work then do you all offer refunds or credits?????? since i havnt even downloaded it or anything cause i cant login.....well thanks hope to hear back from someone.......

[ECF]

Hi,

 

Please use this form to contact us and we will get to the bottom of this issue.

https://clients.tcadmin.com/contact.php

[Derek002]

ty..ok i sent one lets see if theyll reply this time........

[ECF]

Well I was able to find your order. However the email you entered into our ordering system was mcfalldere@comcast.net.

 

I assume you typed it improperly?

 

Please check you email as I have corrected the email under your account and sent 2 emails out to the proper address.