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Confused Big Time....


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I ordered the TCAdming for $15.95...paypal took it out and everything but when i try to login to the client area it wont let me i try to use the e-mail that i signed up with to send password reminder (mcfallderek@comcast.net) and it says e-mail cannot be found...ive send about 2 support tickets and NONE have been answered.....I havnt been able to use it soooooo if i cant get it to work then do you all offer refunds or credits?????? since i havnt even downloaded it or anything cause i cant login.....well thanks hope to hear back from someone.......

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