Cannot Login to Client Area

[LewisBeechey]

Hello,

 

I am unable to login to the client area with my registered email address. I purchased this on Sunday and am using the same email address as which was sent in the confirmation email.

 

This worked yesterday but doesn't work for me now. Could you please investigate this for me and either contact me on the email address I provided or via PM.

 

Thank you in advance,

Lewis Beechey:confused:

[wondorae]

i cannot login either and i have an invoice to pay and wont be to happy if the suspend kicks in

[LewisBeechey]

Sent emails asking what the problem is but have had no reply...

[LewisBeechey]

Still showing as incorrect login details...

[ECF]

Where are you folks sending emails to?

 

Also, have you tried using the contact us form here -----> https://clients.tcadmin.com/submitticket.php?step=2&deptid=3

[LewisBeechey]

Just tried that one and a new ticket has been opened about this problem.

[ECF]

I just responded.

[LewisBeechey]

Okay, thanks. Will speak via ticket.

[ECF]

i cannot login either and i have an invoice to pay and wont be to happy if the suspend kicks in

 

I have resent your login details to the email that is on file for your account.

[ECF]

Okay, thanks. Will speak via ticket.

 

Have you sent a response? i have not seen one come through yet...

[LewisBeechey]

Yes, I have

[ECF]

Ok, please check the response as it explains why you cannot login.

[LewisBeechey]

Please check my reply.