LewisBeechey Posted November 2, 2009 Share Posted November 2, 2009 Hello, I am unable to login to the client area with my registered email address. I purchased this on Sunday and am using the same email address as which was sent in the confirmation email. This worked yesterday but doesn't work for me now. Could you please investigate this for me and either contact me on the email address I provided or via PM. Thank you in advance, Lewis Beechey:confused: Link to comment Share on other sites More sharing options...
wondorae Posted November 2, 2009 Share Posted November 2, 2009 i cannot login either and i have an invoice to pay and wont be to happy if the suspend kicks in Link to comment Share on other sites More sharing options...
LewisBeechey Posted November 2, 2009 Author Share Posted November 2, 2009 Sent emails asking what the problem is but have had no reply... Link to comment Share on other sites More sharing options...
LewisBeechey Posted November 3, 2009 Author Share Posted November 3, 2009 Still showing as incorrect login details... Link to comment Share on other sites More sharing options...
ECF Posted November 3, 2009 Share Posted November 3, 2009 Where are you folks sending emails to? Also, have you tried using the contact us form here -----> https://clients.tcadmin.com/submitticket.php?step=2&deptid=3 Link to comment Share on other sites More sharing options...
LewisBeechey Posted November 3, 2009 Author Share Posted November 3, 2009 Just tried that one and a new ticket has been opened about this problem. Link to comment Share on other sites More sharing options...
ECF Posted November 3, 2009 Share Posted November 3, 2009 I just responded. Link to comment Share on other sites More sharing options...
LewisBeechey Posted November 3, 2009 Author Share Posted November 3, 2009 Okay, thanks. Will speak via ticket. Link to comment Share on other sites More sharing options...
ECF Posted November 3, 2009 Share Posted November 3, 2009 i cannot login either and i have an invoice to pay and wont be to happy if the suspend kicks in I have resent your login details to the email that is on file for your account. Link to comment Share on other sites More sharing options...
ECF Posted November 3, 2009 Share Posted November 3, 2009 Okay, thanks. Will speak via ticket. Have you sent a response? i have not seen one come through yet... Link to comment Share on other sites More sharing options...
LewisBeechey Posted November 3, 2009 Author Share Posted November 3, 2009 Yes, I have Link to comment Share on other sites More sharing options...
ECF Posted November 3, 2009 Share Posted November 3, 2009 Ok, please check the response as it explains why you cannot login. Link to comment Share on other sites More sharing options...
LewisBeechey Posted November 3, 2009 Author Share Posted November 3, 2009 Please check my reply. Link to comment Share on other sites More sharing options...
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