fangedaxa Posted March 14, 2010 Share Posted March 14, 2010 ok i tried to get trial before buying. now it seems u banned my ip ???? what random info did i put in to get banned ???????? is this how you treat your customers.........? my e-mail is fangedaxa@drunksfreezetaggaming.co.uk my service provider is gameserve i also rent webspace from them e-mail above is my website that gameserve rent me ... so please understand why im not happy being banned thought your company is in the buissness of making money Link to comment Share on other sites More sharing options...
ECF Posted March 14, 2010 Share Posted March 14, 2010 You need to provide a company name, domain and an email that belongs to that domain. I do not think that your IP has been banned, most likely your trial was rejected and the account was deleted. Link to comment Share on other sites More sharing options...
fangedaxa Posted March 14, 2010 Author Share Posted March 14, 2010 i put 2 tickets in and all of a sudden they r gone and no replys how can i make a ticket or even get trial when i add to cart and checkout it says nothing in cart and i aint a company im at home i dont work for company. e-mail above belongs to domain. this domain http://drunksfreezetaggaming.co.uk/11/index.php is my domain we are a gaming clan not a buissness.im getting dedi box which i want to use tc admin on .... my e-mail is fangedaxa@drunksfreezetaggaming.co.uk Link to comment Share on other sites More sharing options...
GS-Liam Posted March 14, 2010 Share Posted March 14, 2010 If your not a company simply enter N/A or home or something, its just a feild required Link to comment Share on other sites More sharing options...
fangedaxa Posted March 14, 2010 Author Share Posted March 14, 2010 m8 i cant even do that now as when i add trial to cart and checkout it says nothing in cart lol. and even if i click monthly master one and add to cart it does the same nothing in cart..... Link to comment Share on other sites More sharing options...
GS-Liam Posted March 14, 2010 Share Posted March 14, 2010 Are you using the same account that has been banned or creating a new one ? as i've just tryed and working fine for me when i click add to cart Link to comment Share on other sites More sharing options...
fangedaxa Posted March 14, 2010 Author Share Posted March 14, 2010 dont know m8 am just clicking on free trial and add to cart then nothing. cant find anywhere i can make new account? Link to comment Share on other sites More sharing options...
GS-Liam Posted March 14, 2010 Share Posted March 14, 2010 Go to http://clients.tcadmin.com/logout.php The go through the process again, Does this work then ? If so once ordered open a ticket and ask the support team to close your other account that didnt work Link to comment Share on other sites More sharing options...
fangedaxa Posted March 15, 2010 Author Share Posted March 15, 2010 ok created new account lets see if that works fangedaxa@drunksfreezetaggaming.co.uk buisnees i put n/a Link to comment Share on other sites More sharing options...
InFIN1TY Posted May 17, 2010 Share Posted May 17, 2010 sorry,but my ip was banned too. Your IP 92.62.57.184 Ban Reason: Banned due to Orders I'd simply click double on order of trial version Can you unban my ip adress? We are only need to test TCadmin panel on our server and in june we will order Remote Server licence. Sorry for my engish Link to comment Share on other sites More sharing options...
GS-Liam Posted May 17, 2010 Share Posted May 17, 2010 sorry,but my ip was banned too. Your IP 92.62.57.184 Ban Reason: Banned due to Orders I'd simply click double on order of trial version Can you unban my ip adress? We are only need to test TCadmin panel on our server and in june we will order Remote Server licence. Sorry for my engish In june you want to order the maste server licence not the remote if its your 1st server Link to comment Share on other sites More sharing options...
InFIN1TY Posted May 17, 2010 Share Posted May 17, 2010 Oh,yes Waiting for unban... Link to comment Share on other sites More sharing options...
InFIN1TY Posted May 17, 2010 Share Posted May 17, 2010 update,admins pls unban my ip Link to comment Share on other sites More sharing options...
GS-Liam Posted May 17, 2010 Share Posted May 17, 2010 update,admins pls unban my ip Bumping a a thread that had a post 7 hours ago aint going to make a difference, Its not that busy forum, and kevin may not be online yet to deal with your request Link to comment Share on other sites More sharing options...
ECF Posted May 17, 2010 Share Posted May 17, 2010 If your IP was banned due to orders then it would be for a good reason such as entering wrong or fictious information into the order form. The only other reason would be if your order came from a country with an unusually high fraud rate such as Argentina or some other middle eastern countries which we are not allowed to export our software to due to the encryption we use in TCAdmin. Link to comment Share on other sites More sharing options...
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