cant install new ts3 servers

[R|S GoNz0]

control panel just sits with the loading icon when i click to install a new ts3 server, this is since the tcadmin update i installed last night and still does it after the ts3 update, anyone else got this?

[Goran]

Did you maybe overwrite the ipwhitelist? also did you test the connection through tcadmin?

[R|S GoNz0]

nope, nothing in ts3 was changed when i updated tcadmin, i tried the new ts3 version to be safe and didnt change the whitelist.

 

the test completed ok in the tcadmin settings

[Goran]

Do you recieve any error when waiting for ts3 instance to be installed?

[R|S GoNz0]

nothing, it just hangs with the bar scrolling for ages.

[Goran]

Did you try to restart the monitor and the website? Maybe to put a ticket?

[R|S GoNz0]

last thing to do is restart the master server, after that its ticket time. im away form home so dont have the login hence posting here

[Flightwatch]

I had this problem a couple of months ago.

The problem was not with Tcadmin but with Teamspeak after an update.

The update screwed up my sql database of TS3.

The teamspeak devellopers managed to fix this, but don't ask me how.

[R|S GoNz0]

thanks, i wll raise a ticket with them as well

[dimitrifrom31]

always backup ur ts install before updating :

 

stop ts server

copy ts files

update

 

then if something goes wrong u can recover ur previous install.

[R|S GoNz0]

you didnt quite get what i posted earlier, i updated tcadmin and got the problem, i had already backed up ts3 in the daily backup, that didnt help so i updated ts3 to beta23 on the off chance and it still didnt help. it was the tcadmin update that has done it, this has now been confirmed by TS premium support who have RDP'd in for a look.

 

im waiting for an answer to my tcadmin ticket now

[ECF]

Looks like there will have to be some changes made due to the TS3 update. Luis is aware of it and is working on it.

[R|S GoNz0]

strange thing is this problem started before the beta23 update ?

[dimitrifrom31]

talking about TCA update now that you mention it I noticed that the update description was a copy/paste from an old TCA beta update.

 

I got beta updates and had no issue with it, now I see it as official update but dont see the point installing it and regarding this thread I guess i just gona wait. However if thats same update its working just fine for me at least in automatic creation (gona try manually now).

 

edit : works fine

any other tca users who updated could give some feedback maybe?

[ECF]

I am wordering if this isn't some sort of configuration issue on your side and not a TCA issue. This is the first complain of this that we have heard. I would assume that if every TS3 hoster had this issue we would have numerous tickets open by now...

 

At any rate I see Luis replied to your ticket. Just remember that TS3 support has in the past blamed certain things on TCA when it was actually a problem on their side.

 

If this cannot be resolved Luis has access to their devs and he can contact them directly.

[Flightwatch]

Upgraded Tcadmin from the latest beta and no problems to report.

Last time Teamspeak also said it was a tcadmin issue, but after some investigation it was a database problem of ts3 after an update.

Teamspeak checks every day your database for their billing, and a couple of months ago this screwed up my ts3 database.

Normally the problem was fixed with the next release some time ago.(speaking of Beta 16)

[lpgservers]

No issues here. Updated TCAdmin previous to the new Teamspeak release and have tested and setup new customers since the update early this morning/last last night.

[ECF]

Thanks for the feedback guys

[leetservers]

Oh, I was waiting for a Luis update, I'll submit the ticket then, You know me, I'll break it...

-bobby

[ECF]

Bobby the Leet breaker

[R|S GoNz0]

i am asking more questions at ts3 as well as im pissed off with there crappy replies

[leetservers]

This one is on me, I broke it myself, LOL

-Bobby

[agentpr24]

FYI ECF, i had this issue and when i put back my backup and try again ... all of my TS3 gone offline and nothing was to put them back online. I have open a ticket with them and im waiting :-(

 

"ECF : At any rate I see Luis replied to your ticket. Just remember that TS3 support has in the past blamed certain things on TCA when it was actually a problem on their side" - Each time i had a problem and i did not have 2 tons ... they always told me "its your TCAdmin the problem" and we dont care since we have our own admin panel ... stop using TCAdmin ... lol

[Goran]

Don't know why they sent this link in the mail about update :

 

Link

 

Scroll to the bottom of the page, As I understood you need to manually assign new permissions (don't know if it holds the water since Derek said he just copy/pasted the files and all worked nice).

 

What I did is:

 

1. Downloaded the auto update script (last post on the mentioned link)

2. Opened my ubuntu and edited startme file to match my data

3. Added my ip to the TS3 whitelist and started the script

 

Script finished updating and said that all is ok, I pasted the new files for Teamspeak 3 and started it.

 

all worked nice.

 

Maybe your problem is the permission problem (who knows) but give it a try.

[ECF]

FYI ECF, i had this issue and when i put back my backup and try again ... all of my TS3 gone offline and nothing was to put them back online. I have open a ticket with them and im waiting :-(

 

"ECF : At any rate I see Luis replied to your ticket. Just remember that TS3 support has in the past blamed certain things on TCA when it was actually a problem on their side" - Each time i had a problem and i did not have 2 tons ... they always told me "its your TCAdmin the problem" and we dont care since we have our own admin panel ... stop using TCAdmin ... lol

 

Sorry if I am having a hard time following your response. Did someone at Teamspeak tell you to stop using TCAdmin?