carefree Posted April 6, 2006 Share Posted April 6, 2006 I have a problem, the ftp is not working, the link that the customer gets on their interface wont allow them to logon, keeps giving then a 550 error. please tell me what i need to do. Link to comment Share on other sites More sharing options...
GameConnectors Posted April 6, 2006 Share Posted April 6, 2006 Do you have a firewall blocking the port? Also check the username/password they are using as a 550 error is normally permissions related Link to comment Share on other sites More sharing options...
carefree Posted April 6, 2006 Author Share Posted April 6, 2006 its ok thank you, i have sorted it. Link to comment Share on other sites More sharing options...
julianw Posted April 23, 2006 Share Posted April 23, 2006 excuse me, what did you do to sort it? when I click on remove spaces in the config, they can't login at all. when I uncheck that box, it drops me a 550 ( system cannot find the file ) Thanks, Julian Wagenhuis Link to comment Share on other sites More sharing options...
pauluk Posted April 23, 2006 Share Posted April 23, 2006 do you have another ftp server on that box at all start your monitor in console mode to see whats going on Link to comment Share on other sites More sharing options...
julianw Posted April 23, 2006 Share Posted April 23, 2006 console mode doesn't work says ip in use already and no, thats the only FTP server Link to comment Share on other sites More sharing options...
julianw Posted April 23, 2006 Share Posted April 23, 2006 also, when I remove the ip part in the ftp adress, it does work ... so its weird... Link to comment Share on other sites More sharing options...
pauluk Posted April 23, 2006 Share Posted April 23, 2006 just change the FTP port in your tcadmin control panel and restart your monitor Link to comment Share on other sites More sharing options...
ECF Posted April 23, 2006 Share Posted April 23, 2006 Browsers can produce this error if users are trying to use Internet Explorer or Firefox. Tell your users to enable (PASV) Passive mode in their browsers for FTP. Or the best method is to use an external FTP program and also set that program to use (PASV) mode as well. If you are showing errors in your console at startup about the FTP port allready being in use, that means you have another FTP server running on that machine. You have 2 choices. 1. Stop the other FTP. 2. Change the port number for the TCAdmin ftp and restart the master monitor. Link to comment Share on other sites More sharing options...
julianw Posted April 23, 2006 Share Posted April 23, 2006 I got it working, I had to put in my ip for the master server ip... I had it blank because it said 'black for all ip's" but anyways... it works now! thanks for all the replies ! Link to comment Share on other sites More sharing options...
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