Fraud warning

[Defcon|Rich]

 

 

If you sell dedicated servers please check each order carefully. We had a handful of orders the past 2 days come through fraudulant by the same person..

 

 

 

It's important to note that our fraudguardian software reported the orders perfectly legit. We only caught on to it because we verify each order by phone..

 

 

 

For the guys doing autosetups you may want to re evaluate the procedures for screening new accounts..

 

 

 

 

 

Your FraudGuardian Report for:

 

IP: 24.10.153.6

 

Domain: msn.com

 

City: CLEARFIELD

 

Region: UTAH

 

Postal: 84015

 

Country: US

 

BIN: 419455

 

var1: TRAVIS FONNESBECK

 

var2: travismetalhead@msn.com

 

var3:

 

var4: 1575 SOUTH. 1000 EAST.

 

var5: CLEARFIELD, UTAH 84015

 

var6: US

 

var7: Phone: +1.8016030381

 

 

 

Your FraudGuardian Report for:

 

IP: 24.10.153.6

 

Domain: msn.com

 

City: SYRACUSE

 

Region: UTAH

 

Postal: 84067

 

Country: US

 

BIN: 544927

 

var1: TRAVIS FONNESBECK

 

var2: travismetalhead@msn.com

 

var3:

 

var4: 2039 S 3300 W

 

var5: SYRACUSE, UTAH 84067

 

var6: US

 

var7: Phone: +1.8016863030

 

 

 

 

 

Your FraudGuardian Report for:

 

IP: 24.10.153.6

 

Domain: msn.com

 

City: OGDEN

 

Region: UTAH

 

Postal: 84404

 

Country: US

 

BIN: 436618

 

var1: MIKE PETERS

 

var2: oraghost@msn.com

 

var3:

 

var4: 693 EAST. 1050 NORTH.

 

var5: OGDEN, UTAH 84404

 

var6: US

 

var7: Phone: +1.8016863030

 

 

[Hogie]

Were they legit phone #'s for the account holder, or the fraudster, or just bad phone #'s? How did you catch them exactly... (I do calls for all new signups too, but have yet to get hit yet).

[MaxXx]

ouch doesnt soon good

 

 

 

Guess we shouldn't trust the antifraud software too much anymore.

[Defcon|Rich]

The numbers were legit but all dumped to a voice mail system that didn't appear anyone ever checked..

 

 

 

 

 

Fraud software is another tool to use. It's not going to catch everyone, That's a fact. But it's another layer of security to have.

[Defcon|Rich]

Were they legit phone #'s for the account holder, or the fraudster, or just bad phone #'s? How did you catch them exactly... (I do calls for all new signups too, but have yet to get hit yet).

 

 

 

 

 

 

 

A simple email asking for them to call back is what did it. They of course never did and oddly enough just a few hours later tried to put another order through using a different name and info but same IP..

 

 

[ECF]

The Varilogox fraud prevention system also works with Fraudguardian as well. It's another layer of protection which actually calls the client with a pre-recorded message asking for information before the order will be accepted.

 

 

 

It has a setting to allow the user to specify the $ amount threshold that it will call at, so clients that order small packages such as a game server or voice server won't be called, but clients that order large ticket items such as dedicateds will be called.

 

 

 

The cost is $1.25 per call. A small price to pay per order in my opinion. A few chargebacks and your credit card processing rate will go up. Nothing will be 100% accurate. but the more protection you have the better. Especially on large ticket items.

 

 

 

I spoke with Jim Ryan from Varilogix while we were at the modernbill conference a few months ago. He explained to me how their software works with the existing FraudGuardian software and Modernbill.

 

 

 

Their website is here:

 

htp://www.varilogix.com

 

 

[MaxXx]

broken link

[ECF]

missing a p

 

 

 

http://www.varilogix.com

[MaxXx]

wow that is pretty cool will have a closer look at it , thank you a lot for the link

 

 

 

Another question, is there a way (i think i heard of it) to use a phone number somehow registered to the internet redirected to a computer program or my phone?

 

 

 

That wouldbe something i would really need

 

 

 

 

 

Thanks in advance

 

max

[Defcon|Rich]

wow that is pretty cool will have a closer look at it , thank you a lot for the link

 

 

 

Another question, is there a way (i think i heard of it) to use a phone number somehow registered to the internet redirected to a computer program or my phone?

 

 

 

That wouldbe something i would really need

 

 

 

 

 

Thanks in advance

 

max

 

 

 

 

 

 

 

Yes your talking about varilogic. It will call and verify the phone number of the customer.