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User unable to create subUser


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I have one client account who can not create a Sub User, he is able to click on "SubUser" then "New" but then the system just loops him back to his main Game Panel page.


I have attempted to do it for him through root and admin in TCAdmin with the same result.


All other accounts on the same Server can create Sub Users.


Any ideas?

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Check to make sure the subuser does not already exist as a regular user.


Also, make sure that the user in question is tagged as a user and not as an admin user.


It does not allow him to even input the persons details, only gets as far as clicking new user :(


User is tagged as so

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