Install Problems

[BHuf]

Ello TCAdmin team

 

I've encounted a few problems whilst installing TCAdmin onto my server, first of all my server IS running Windows 2003 Server + it has IIS installed aswell as PLESK.

 

When i try install the OBDC drivers, i get this error

I click Yes and it continues to pop-up, i dont see how this is such an issue as the drivers that are installed are later then the driver i was told to download.

 

When i try and create the database bit, i get this error:

 

I get this same exact error when choosing both MSQL (OBDC) & MYSQL (.NET)

 

I can't get beyond this, i even took the tutorial that was sent in the email.

 

Regards

Brett

Bretthuf@optusnet.com.au

[Jissh]

Just a guess.Are you sure the password for your database is correct?

[BHuf]

It gives me the above error when trying to create a database..

[ECF]

If it is throwing a password error there are two things that may cause it.

 

1. As stated above the login information you are using is incorrect for your MYSql server.

2. You have some sort of firewall active (such as windows firewall) blocking the connection.

[HIS-MOTHER]

Also I noticed you stated you had PLESK installed. Try using the username root and the password you set up for the root plesk account. My guess is it is trying to login to that root account that was creeated during the PLESK install.

[Defcon|Rich]

If you want to stay on Luis's good side don't mention the part about plesk

[ECF]

Your best option would be to put in a support ticket and have someone look at it.

[HIS-MOTHER]

If you want to stay on Luis's good side don't mention the part about plesk

 

Maybe he mistyped HELP DESK? LOL

[ECF]

Plesk can be difficult. While it does work, it likes to take over the entire server, MYsql, web permissions etc...